Forum Replies Created

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  • Kerry Hataley

    Member
    May 3, 2024 at 9:28 am in reply to: Two companies with same Name in same GP instance
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    Good Morning Rick,

    So there are a couple of concerns that you need to think about…

    1. Is there any report, check or such that will display the ‘Company’ name and is that going to be the CORRECT LEGAL name that can be used.

    For example I have my company registered in both US and Canada with the same name (Nanook Software, Inc) – I do not want US / CND for marketing reasons.

    How I get around it is with the <space> trick. Since Dexterity (Programming in Dynamics GP) has code to strip spaces at the beginning and end of the Company Name, you need to **HIDE** the <space> in the Name. I hope the name is NOT a single word.

    So for me I use:

    Nanook<space>Software,Inc for US

    Nanook<space>Software,<space>Inc for Canada

    You see the <space> added to the ‘ ,Inc ‘

    Now for single word company names, you have a problem – you must add a char somewhere.

    You can add an extended ascii char or even a non printing ascii char- with care.

    WARNING – DO NOT JUST change it in the SQL Table SY01500, it will create issues. I looked into the source code, you will have problems.

    For the users, not to get confused I would suggest using one of the many tools that changes the background colour for each company. (Winthroup – GP Power Tools and WilloWare – GP PowerPack have tools available)

    I hope this helps.

  • Kerry Hataley

    Member
    May 3, 2024 at 8:52 am in reply to: GP 18.6.1695 (2023) Sales Cards Customers Deletion
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    Hello Clay,

    A couple of *** ADVICE NOTICES ***

    1. I am assuming you have a Record Retention Policy and are following that. Thus there are no tax records or Management Reporting needed for these customers.
    2. You have data archived and management has signed off that these can be customers transactions can be removed from the accounting system.

    To delete any Customer the following conditions must be true…

    1. The Customer needs to have a zero balance
    2. The are no ORDERS for the customer
    3. ALL transactions are in history

    Next, you need to remove all sub-ledger Receivable Transaction and Sales Transaction records.

    I always run BOTH, just in case someone entered a sale in SOP or Receivables.

    STEPS

    1. Remove Historical Transactions (Receivable – Non SOP Sales)
    1. Sales >> Utilities >> Remove Transaction History
    1. Range = Select ONLY the Customer you want to DELETE
    2. Verify that ‘Transactions’ and ‘Distributions’ are selected (Bottom left corner)
  • Remove Sales History (SOP Sales)
    1. Sales >> Utilities >> Remove Sales History
    1. History Type = Transaction
    2. Range = Select ONLY the Customer you want to DELETE
    3. Remove both ‘Transaction’ and ‘Distribution’
  • DELETE Customer
  • That is it…

  • Kerry Hataley

    Member
    April 3, 2024 at 9:25 pm in reply to: GP 18.6.1695 (2023) Inventory Item Update Tool?
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    Hi Clay,

    To add to Chris’s comments and PSTL tools. These are designed to do a single item at a time.

    You can create a macro to do this but if you are talking about 10k or more items this would take a very long time.

    To accomplish this you will need to develop code that can manage the process via a mapping file.

    The second consideration is if you have 3rd party products. PSTl tools will NOT handle those.

    Look to hire a GP data expert.

  • Kerry Hataley

    Member
    March 16, 2024 at 6:23 pm in reply to: GP 2018.6
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    H Eddie,

    So a couple of things here…

    1. I am assuming you mean GP 18.6… GP2018 is a different product and is NOT the modern life cycle.

    2. What version are you on?

    3. You need to have a Support agreement with Microsoft to legally move to 18.6 from and older version.

    4. Your partner that pays your support agreement will have access to the software.

    Let me know if you need anything else

  • Kerry Hataley

    Member
    February 7, 2024 at 10:33 pm in reply to: SOP Email Error about Position Code
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    Do you have workflows or approvals turned on?

  • Kerry Hataley

    Member
    January 25, 2024 at 4:11 pm in reply to: GP Fixed Assets Mass Retirement issue
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    ? – Are both periods in the GL and FA OPEN? for the dates?

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    Hi Christine,

    First off, what version of GP are you on? Starting with 2018GP it should pull the name on the check inside PM30200 (VNDCHKNM), not the Vendor Name.

    There was a bug in 18.3 that also created this, but fixed in newer releases.

    It has nothing to do with address codes…

    (I am assuming you are NOT using Mekorma)

    If you can provide a pic of the Vendor Card…

  • Kerry Hataley

    Member
    January 19, 2024 at 5:36 pm in reply to: Gear icons on all buttons
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    So this is a kinda of known issue with 2018 / R2.

    The root cause seems to involve the loss of network / SQL activity, including Printer…

    Are you using Citrix / RDP?

    Do you have a system NOT RDP, and if so, does that have the same issue?

    Does this happen on ALL users.

    Start with those questions…

    I presume it looks like this…

  • Kerry Hataley

    Member
    January 19, 2024 at 5:29 pm in reply to: Unapplied Amount issue when applying an invoice
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    So without seeing the backend SQL, the couple of things that come to mind are…

    1. Is there any payments in WORK that may have applied to this invoice also?

    2. Did you check for STUCK Batches?

    3. Do you use Multi-Currency? Functional / Operational

    Otherwise you need to check the Applied Payments Table…

    SELECT * FROM RM20201 WHERE APTODCNM = ‘INV0015755’

    SELECT * FROM RM30201 WHERE APTODCNM = ‘INV0015755’

    These will tell you if anything has been applied to these documents from another ‘broken’ process.

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    BTW personally, I always use the Combined History Tables PA11800 and PA11801.

    They give you everything you need…

    As long as they are running the process.

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    All the detail information will be in the PA tables. Specifically PA30xxx for what I think you are trying to accomplish… but your references are very vague.

    You are NOT telling us field names…

  • Kerry Hataley

    Member
    April 6, 2024 at 9:13 am in reply to: Multicurrency posting error
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    Good Morning Howard,

    GP is smart, in that it will use the NEWEST exchange Rate that fits the date range.

    (Time is also a consideration)

    Example:

    Transaction Date = 2024-04-03 it will use 1.37000

    EXCHANGE TABLE

    DATE TIME RATE EXPIRY DATE

    2024-04-04 12:00.00 AM 1.38000 2024-05-01

    2024-04-03 12:00.00 AM 1.37000 2024-05-01

    2024-04-02 12:00.00 AM 1.36000 2024-05-01

    2024-04-01 12:00.00 AM 1.35000 2024-05-01

    So if you do Daily and it is NOT an automated process (Manually Entered) I suggest you at least set the expiry date 1 week, incase the person responsible is away.

    I would also highly suggest you set the times always to 12:00.00 AM – this makes sure you are doing true days.

  • Kerry Hataley

    Member
    April 3, 2024 at 9:32 pm in reply to: GP 18.6.1695 (2023) Inventory Item Update Tool?
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    To your second question…

    The setup is fairly simple to complete. You will need to use Word templates.

    But the problem you might have is with the exchange server and systems security settings to make emails happen on the modern server world.

  • Kerry Hataley

    Member
    April 1, 2024 at 8:28 am in reply to: Child credits
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    Good Morning Calvin…

    This is a limitation of National Account, well not really – it is designed to be that way…

    A child can not push credits to the parent or another child.

    You need to do the following:

    1a. Create a debit memo for the child (debit AR, credit Suspense)

    1b. Apply the credit memo for the child to this created debit memo

    2a. Create a credit memo to parent/other child (debit Suspense, credit AR)

    2b. Apply the new credit memo to the parent/other child

    Kerry

  • Kerry Hataley

    Member
    January 31, 2024 at 10:09 am in reply to: Gear icons on all buttons
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    One other trick is to re-install GP on the client machine.

    Make sure you remove first… Repair is not always the best.

    Let me know…

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