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  • Kerry Hataley

    Member
    November 6, 2025 at 8:51 am in reply to: Rolling New Unit of Measure schedule ID
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    When you add the new UofM it should ask you if you want to roll it down…

  • Kerry Hataley

    Member
    November 6, 2025 at 8:45 am in reply to: Un-posted transaction
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    I depends on where you are at in the process…

    1. Check for Batch Recovery – Tools>>Utilities>>Batch Recovery (Used when in the middle of posting)

    2. Find the Batch in GL and Delete then re-enter.

    It is hard to say with out more info and screen shots of where you are at in the process.

    Check links may also be needed.

    Kerry

  • Kerry Hataley

    Member
    March 28, 2025 at 6:27 am in reply to: Error Number = 9469 Stored Procedure taAnalyticsDistribution
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    Hi Shyam,

    I believe your issue will be with the DOCTYPE you are passing? ‘Bank transactions’ use the type 3,4,5,6.

    Can you show us the xml or SQL you are passing?

  • Kerry Hataley

    Member
    February 5, 2025 at 11:02 am in reply to: GP 18.7 Windows Server 2025 Compatibility
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    I have been testing and so far no issues – about 80% completed. This includes some third party also.

  • Kerry Hataley

    Member
    September 17, 2024 at 11:19 am in reply to: PO closed Date
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    You could use POP10100…

    SELECT [PONUMBER], [LSTEDTDT]

    FROM POP10100

    WHERE [POSTATUS] IN (5,6) — 5 = Closed, 6 = Cancelled

    This would be the best bet – with out creating an audit track.

  • Kerry Hataley

    Member
    June 14, 2024 at 11:20 am in reply to: Receivables Batch Posting
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    You need to fix the posting status via sql.

    UPDATE SY00500 SET BCHSTTUS = 0, MKDTOPST = 0 WHERE BACHNUMB = 'XXX'


    The edit the batch / transactions to look for the problem. Do a print of the batch to find the error.

  • Kerry Hataley

    Member
    May 9, 2024 at 6:15 am in reply to: GP 18.6.1695 (2023) Hung Quote from 12/31/99
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    Good Morning Clay,

    So I want to say these are ‘orphan’ records, but the ‘XXXXX’ tells me it is from a ‘test’ print. I have NO idea how you got those inside SOP.

    Do you have an integration or were trying to develop one?

    OK, so my SQL side tells me you need to delete them from the following tables:

    You need to delete them in REVERSE ORDER to how DEX creates them…

    SOP10202 – SOP Line Comments

    SOP10106 – SOP User Defined

    SOP10200 – SOP Details Line

    SOP10100 – SOP Header

    REMEMBER – TEST in a <TEST> company first and make a backup…

  • Kerry Hataley

    Member
    May 3, 2024 at 9:28 am in reply to: Two companies with same Name in same GP instance
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    Good Morning Rick,

    So there are a couple of concerns that you need to think about…

    1. Is there any report, check or such that will display the ‘Company’ name and is that going to be the CORRECT LEGAL name that can be used.

    For example I have my company registered in both US and Canada with the same name (Nanook Software, Inc) – I do not want US / CND for marketing reasons.

    How I get around it is with the <space> trick. Since Dexterity (Programming in Dynamics GP) has code to strip spaces at the beginning and end of the Company Name, you need to **HIDE** the <space> in the Name. I hope the name is NOT a single word.

    So for me I use:

    Nanook<space>Software,Inc for US

    Nanook<space>Software,<space>Inc for Canada

    You see the <space> added to the ‘ ,Inc ‘

    Now for single word company names, you have a problem – you must add a char somewhere.

    You can add an extended ascii char or even a non printing ascii char- with care.

    WARNING – DO NOT JUST change it in the SQL Table SY01500, it will create issues. I looked into the source code, you will have problems.

    For the users, not to get confused I would suggest using one of the many tools that changes the background colour for each company. (Winthroup – GP Power Tools and WilloWare – GP PowerPack have tools available)

    I hope this helps.

  • Kerry Hataley

    Member
    May 3, 2024 at 8:52 am in reply to: GP 18.6.1695 (2023) Sales Cards Customers Deletion
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    Hello Clay,

    A couple of *** ADVICE NOTICES ***

    1. I am assuming you have a Record Retention Policy and are following that. Thus there are no tax records or Management Reporting needed for these customers.
    2. You have data archived and management has signed off that these can be customers transactions can be removed from the accounting system.

    To delete any Customer the following conditions must be true…

    1. The Customer needs to have a zero balance
    2. The are no ORDERS for the customer
    3. ALL transactions are in history

    Next, you need to remove all sub-ledger Receivable Transaction and Sales Transaction records.

    I always run BOTH, just in case someone entered a sale in SOP or Receivables.

    STEPS

    1. Remove Historical Transactions (Receivable – Non SOP Sales)
    1. Sales >> Utilities >> Remove Transaction History
    1. Range = Select ONLY the Customer you want to DELETE
    2. Verify that ‘Transactions’ and ‘Distributions’ are selected (Bottom left corner)
  • Remove Sales History (SOP Sales)
    1. Sales >> Utilities >> Remove Sales History
    1. History Type = Transaction
    2. Range = Select ONLY the Customer you want to DELETE
    3. Remove both ‘Transaction’ and ‘Distribution’
  • DELETE Customer
  • That is it…

  • Kerry Hataley

    Member
    April 3, 2024 at 9:25 pm in reply to: GP 18.6.1695 (2023) Inventory Item Update Tool?
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    Hi Clay,

    To add to Chris’s comments and PSTL tools. These are designed to do a single item at a time.

    You can create a macro to do this but if you are talking about 10k or more items this would take a very long time.

    To accomplish this you will need to develop code that can manage the process via a mapping file.

    The second consideration is if you have 3rd party products. PSTl tools will NOT handle those.

    Look to hire a GP data expert.

  • Kerry Hataley

    Member
    March 16, 2024 at 6:23 pm in reply to: GP 2018.6
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    H Eddie,

    So a couple of things here…

    1. I am assuming you mean GP 18.6… GP2018 is a different product and is NOT the modern life cycle.

    2. What version are you on?

    3. You need to have a Support agreement with Microsoft to legally move to 18.6 from and older version.

    4. Your partner that pays your support agreement will have access to the software.

    Let me know if you need anything else

  • Kerry Hataley

    Member
    February 7, 2024 at 10:33 pm in reply to: SOP Email Error about Position Code
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    Do you have workflows or approvals turned on?

  • Kerry Hataley

    Member
    April 6, 2024 at 9:13 am in reply to: Multicurrency posting error
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    Good Morning Howard,

    GP is smart, in that it will use the NEWEST exchange Rate that fits the date range.

    (Time is also a consideration)

    Example:

    Transaction Date = 2024-04-03 it will use 1.37000

    EXCHANGE TABLE

    DATE TIME RATE EXPIRY DATE

    2024-04-04 12:00.00 AM 1.38000 2024-05-01

    2024-04-03 12:00.00 AM 1.37000 2024-05-01

    2024-04-02 12:00.00 AM 1.36000 2024-05-01

    2024-04-01 12:00.00 AM 1.35000 2024-05-01

    So if you do Daily and it is NOT an automated process (Manually Entered) I suggest you at least set the expiry date 1 week, incase the person responsible is away.

    I would also highly suggest you set the times always to 12:00.00 AM – this makes sure you are doing true days.

  • Kerry Hataley

    Member
    April 3, 2024 at 9:32 pm in reply to: GP 18.6.1695 (2023) Inventory Item Update Tool?
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    To your second question…

    The setup is fairly simple to complete. You will need to use Word templates.

    But the problem you might have is with the exchange server and systems security settings to make emails happen on the modern server world.

  • Kerry Hataley

    Member
    April 1, 2024 at 8:28 am in reply to: Child credits
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    Good Morning Calvin…

    This is a limitation of National Account, well not really – it is designed to be that way…

    A child can not push credits to the parent or another child.

    You need to do the following:

    1a. Create a debit memo for the child (debit AR, credit Suspense)

    1b. Apply the credit memo for the child to this created debit memo

    2a. Create a credit memo to parent/other child (debit Suspense, credit AR)

    2b. Apply the new credit memo to the parent/other child

    Kerry

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