Adapting CRM Training & Design for Multiple Learning Styles
In this video, UG Expert Heidi Neuhauser gives a preview of what to expect from her session at Community Summit NA 2024 on adapting CRM training and design for multiple learning styles.
Agents & Copilots are defining the future of Dynamics, CRM, Power Platform, Azure, Fabric, and more. Register for Community Summit NA 2025, running October 19-23 in Orlando, FL, to explore and discover what this means to you.
Key Takeaways
- Session preview: At Community Summit NA 2024, Heidi will be presenting a 30-minute session titled “Adapting CRM Training and Design for Multiple Learning Styles.” This is a session she’s delivered in the past, but she’s bringing it back this year in a new way.
- VARK theory: This year, she’ll explore the Visual, Auditory, Reading and Writing, and Kinesthetic (VARK) theory as it relates to learning styles, and focus on how it can be applied to CRM and Power Apps training and design.
- Real-world examples: During her session, Heidi will share real-world examples of what it looks like to apply the VARK theory to CRM design and training. If you’re interested in her session, check out more here.
