Latest Video Content
AI Agent & Copilot Podcast: Governance OR Momentum
Most organizations aren't slowing down AI because of real risk. They're slowing it down because of unclear messaging, and the fix is simpler than most leaders think.
June 3, 2026
Using DateFormulas to Control Allowed Posting Dates in Business Central v28.0
Microsoft Business Central version 28.0 introduces date formula support for allowed posting dates, making it easier to enforce posting windows without constant manual updates.
May 29, 2026
AI Agent & Copilot Podcast: Words Matter
The words leaders use when rolling out AI quietly determine whether teams take it seriously or ignore it entirely. In this episode, Shawn Dorward breaks down the language problem most organizations never see coming.
May 27, 2026
Power Platform 2026 Release Wave 1: Governance and Administration
Learn about governance and administration updates coming with Power Platform Release Wave 1.
May 27, 2026
Back to Basics: Business Process Flows for Dynamics 365 Customer Engagement
Learn how to start simple applying business process flows to make work clearer and refine flows as processes mature.
May 26, 2026
Date Filters and Business Central New Features Announcements
Walk through practical resources every Business Central user should bookmark: a comprehensive date formula reference, a curated links page, and the BC release wave notes that could reveal features you didn't know you were missing.
May 25, 2026
Power Platform 2026 Release Wave 1: AI Custom Row Summary
UG Expert Kylie Kiser provides a demonstration to add AI record summaries to model-driven apps, a new feature that's part of the latest Power Platform Release Wave.
May 22, 2026
Customer Insights Journeys Updates in 2026 Release Wave 1
Microsoft is rolling out two notable updates to Customer Insights Journeys that give marketers more flexibility and less downtime. Dynamic content blocks and live segment editing are set to change how teams manage ongoing campaigns.
May 21, 2026
AI Agent & Copilot Podcast: Don’t Delegate AI Transformation, Own It
Saying AI is mission critical and then handing it off to a task force two levels down is one of the fastest ways to kill adoption. Shawn Dorward breaks down why AI transformation has to be owned at the top and what leaders can do right now to change that.
May 20, 2026
Power Platform 2026 Release Wave 1: Restore Deleted Records
Kylie Kiser demonstrates how to turn on the restore deleted records feature and enable it in your environments, as part of Power Platform 2026 Release Wave 1.
May 19, 2026
Power Platform 2026 Release Wave 1: Dataverse
Learn about four features for the Dataverse coming out as part of the 2026 Release Wave 1 for Power Platform.
May 15, 2026
Academy Preview: Skill Up as a System Admin
Heidi Neuhauser previews her two-day Dynamics 365 CE/CRM System Admin Boot Camp at Summit NA Academy. Whether you're brand new to the platform or ready to level up, there's a session built for where you are right now.
May 14, 2026
Power Platform 2026 Release Wave 1: Copilot Studio
UG Expert Kylie Kiser reviews the updates that add value to Copilot Studio as part of the Power Platform 2026 Release Wave 1.
May 12, 2026
IVR: Custom Voice for Voice Agents
Dynamics 365 Contact Center is getting custom AI voice support for IVR in the 2026 Release Wave 1, and it's skipping public preview entirely. Here's what we know so far and why it matters for your phone channel setup.
May 7, 2026
Power Platform 2026 Release Wave 1: Power Automate
UG Expert Kylie Kiser highlights updates coming to Power Automate as part of the 2026 Release Wave 1 announcements for Power Platform.
May 4, 2026
Updates to Microsoft Certification Exams
Microsoft is shaking up its certification landscape with new agentic AI-focused exams for Dynamics 365 and Power Platform. Learn what's coming and why it matters for consultants and tech professionals.
May 1, 2026
AI Agent & Copilot Podcast: Jorgen Bach on Closing the ERP Value Gap and Operationalizing AI
At the AI Agent & Copilot Summit, Truvioās Jorgen Bach explains how unified platforms and AI agents are helping enterprises close the ERP value gap and operationalize AI adoption.
April 30, 2026
Power Platform 2026 Release Wave 1: Power Pages
UG Expert Kylie Kiser highlights a few key features coming to Power Pages as part of the 2026 Release Wave 1 for Power Platform.
April 28, 2026
The Power of Agents in Business Central
Kim Coggleton shares a first-look walkthrough of enabling agents in Business Central (preview), using the sample Sales Validation Agent to learn the setup. Along the way, she highlights prerequisites, permissions, manual task runs, and how to avoid burning through quota during testing.
April 24, 2026
Power Platform 2026 Release Wave 1: Power Apps
Learn about new and planned features for Power Apps based on the 2026 Release Wave 1 notes for Power Platform.
April 23, 2026
