Posts Tagged: featured

How to Determine When a Case Should Become a Knowledge Article
Gain a deeper understanding of when a case should become a knowledge article through this practical framework.
Heidi Neuhauser Heidi Neuhauser June 15, 2026
How Dynamics GP Users Can Benefit From the Learners Platform
Dynamics GP users can take advantage of the Dynamic Communities Learner platform to gain knowledge about Microsoft apps and connect with community.
Kerry Hataley Kerry Hataley June 12, 2026
Defining Microsoft Copilot within Dynamics 365 Finance and Operations
D365FO and Copilot combined with strong data governance help organizations be part of the community revolution in enterprise resource planning.
Crystal Ahrens Crystal Ahrens June 11, 2026
Why Furthering Your Education Matters When Managing a Dynamics 365 Environment
As technology impacts daily business operations, there are several benefits to continuing your education in the Microsoft Dynamics 365 ecosystem.
Chris Warren Chris Warren June 10, 2026
Intercompany Sales Using D365 Business Central
Setting up intercompany transactions in Business Central doesn't have to be complicated. Lewis Rosenberg walks through the full process, from partner setup to automated order creation across companies.
Lewis Rosenberg Lewis Rosenberg June 9, 2026
Working with Dataverse Customer Columns in Power Automate
Understand how to use Customer columns through a practical example to make flows easier to read, troubleshoot, and safely reuse.
Heidi Neuhauser Heidi Neuhauser June 8, 2026
Stop Clicking Through the Same Screens Over and Over, Business Central Has a Better Way: Page Scripting 
The Page Scripting tool can be a game-changer for saving time on repetitive tasks — and it's already built-in to Business Central.
Cliff McDaniel Cliff McDaniel June 5, 2026
Harnessing Microsoft Graph to Optimize Dynamics 365 Finance & Operations
Discover how Microsoft Graph empowers organizations to maximize their ERP investments without requiring business users to navigate complex development processes.
Crystal Ahrens Crystal Ahrens June 4, 2026
AI Agent & Copilot Podcast: Governance OR Momentum
Most organizations aren't slowing down AI because of real risk. They're slowing it down because of unclear messaging, and the fix is simpler than most leaders think.
Shawn Dorward Shawn Dorward June 3, 2026
Dynamics 365 Customer Insights – Data 2026 Release Wave 1 Feature: Smarter Agents
Learn how this release is making existing Customer Insights data easier for agents to discover, understand, and use inside Copilot Studio.
Heidi Neuhauser Heidi Neuhauser June 2, 2026
Practical Ways to Apply Copilot to the Workday
The best ways to use Microsoft Copilot are in areas to reduce friction, improve clarity, and create more space for meaningful.
Shawn Dorward Shawn Dorward June 1, 2026
Using DateFormulas to Control Allowed Posting Dates in Business Central v28.0
Microsoft Business Central version 28.0 introduces date formula support for allowed posting dates, making it easier to enforce posting windows without constant manual updates.
David Wiser David Wiser May 29, 2026
Subcontracting in Business Central 2026 Release Wave 1: A Manufacturer’s Perspective Guide to the New Native Framework
Dive into the Business Central 2026 Release Wave 1: what's new, what it means in practice, and what manufacturers should know.
Steven Chinsky MVP Steven Chinsky MVP May 28, 2026
AI Agent & Copilot Podcast: Words Matter
The words leaders use when rolling out AI quietly determine whether teams take it seriously or ignore it entirely. In this episode, Shawn Dorward breaks down the language problem most organizations never see coming.
Shawn Dorward Shawn Dorward May 27, 2026
Power Platform 2026 Release Wave 1: Governance and Administration
Learn about governance and administration updates coming with Power Platform Release Wave 1.
Kylie Kiser Kylie Kiser May 27, 2026
Back to Basics: Business Process Flows for Dynamics 365 Customer Engagement
Learn how to start simple applying business process flows to make work clearer and refine flows as processes mature.
Heidi Neuhauser Heidi Neuhauser May 26, 2026
Date Filters and Business Central New Features Announcements
Walk through practical resources every Business Central user should bookmark: a comprehensive date formula reference, a curated links page, and the BC release wave notes that could reveal features you didn't know you were missing.
Shawn Dorward Shawn Dorward May 25, 2026
Power Platform 2026 Release Wave 1: AI Custom Row Summary
UG Expert Kylie Kiser provides a demonstration to add AI record summaries to model-driven apps, a new feature that's part of the latest Power Platform Release Wave.
Kylie Kiser Kylie Kiser May 22, 2026
Customer Insights Journeys Updates in 2026 Release Wave 1
Microsoft is rolling out two notable updates to Customer Insights Journeys that give marketers more flexibility and less downtime. Dynamic content blocks and live segment editing are set to change how teams manage ongoing campaigns.
Heidi Neuhauser Heidi Neuhauser May 21, 2026
AI Agent & Copilot Podcast: Don’t Delegate AI Transformation, Own It
Saying AI is mission critical and then handing it off to a task force two levels down is one of the fastest ways to kill adoption. Shawn Dorward breaks down why AI transformation has to be owned at the top and what leaders can do right now to change that.
Shawn Dorward Shawn Dorward May 20, 2026

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