AI Agent & Copilot Podcast: The Fundamental Mindset Shift of Copilot Tuning

UG Expert Shawn Dorward dives into how Copilot tuning is more than just a new feature, as it shifts perspectives on AI adoption.

Shawn Dorward · June 11, 2025

AI Agent & Copilot Podcast: Copilot Use Cases for Navigating Tariff Complexities

UG Expert Shawn Dorward provides Copilot use cases for business leaders to be forward-thinking in managing the impact of tariffs.

Shawn Dorward · May 14, 2025

AI Agent & Copilot Podcast: How Microsoft Copilot Assists with Accessibility, Creates Inclusive Opportunities

UG Expert and Microsoft MVP Shawn Dorward explores the ways that Microsoft Copilot is improving accessibility for users, sharing relevant use cases.

Shawn Dorward · May 7, 2025

AI Agent & Copilot Podcast: What’s New in Copilot Studio in Q1

UG Expert and Microsoft MVP Shawn Dorward shares what's new in Copilot Studio, covering various updates across Q1.

Shawn Dorward · April 23, 2025

AI Agent & Copilot Podcast: Kristoffer Ruyeras Shares Copilot Use Cases, Influence of AI on Business Tools

On this episode of the "AI Agent & Copilot Podcast," Kristoffer Ruyeras joins Shawn Dorward to share how he uses Copilot to improve personal productivity.

Shawn Dorward · April 14, 2025

AI Agent & Copilot Podcast: Innovative Use Cases for AI Agents and Copilot Studio

UG Expert Shawn Dorward lists use cases to consider for AI agent and Copilot technologies, challenging it beyond common day-to-day uses.

Shawn Dorward · March 13, 2025

AI Agent & Copilot Podcast: Bryan Goode of Microsoft on AI-Driven Business Transformation

AI Agent & Copilot Summit keynote speaker and Microsoft exec Bryan Goode explains business transformation opportunities, how partners can support customers' AI journeys, and vertical-industry AI use cases.

Tom Smith · March 12, 2025

AI Agent & Copilot Podcast: Getting Started with Copilot Studio, Building Agents

UG Expert and Microsoft MVP Shawn Dorward shares his experience getting started with Copilot Studio and building a custom agent.

Shawn Dorward · March 6, 2025

AI Agent & Copilot Podcast: Microsoft 365 Copilot Chat Explained

UG Expert and Microsoft MVP Shawn Dorward unpacks Microsoft 365 Copilot Chat in the latest episode of the AI Agent & Copilot Podcast.

Shawn Dorward · February 13, 2025

AI Agent & Copilot Podcast: Microsoft MVP Brad Prendergast on Embracing AI, Business Central, and Microsoft Copilot

Microsoft MVP Brad Prendergast joins the AI Agent & Copilot Podcast to share his impressions and applications of artificial intelligence and specifically, Microsoft Copilot.

Shawn Dorward · January 30, 2025

AI Agent & Copilot Podcast: Shawn’s 2025 Copilot Wishlist

As 2025 kicks off, UG Expert Shawn Dorward shares his 2025 "wishlist" for more advanced Copilot capabilities in the latest episode of the AI Agent & Copilot Podcast.

Shawn Dorward · January 20, 2025

Copilot 101 Podcast: 2024 Copilot Year in Review

UG Expert and host of the "Copilot 101 Podcast" Shawn Dorward shares his top 5 Copilot advancements in 2024.

Shawn Dorward · January 9, 2025

Copilot 101: Microsoft Copilot Inside of Business Central

UG Expert and Microsoft MVP Shawn Dorward discusses the integration and capabilities of Microsoft Copilot inside of Dynamics 365 Business Central.

Shawn Dorward · December 18, 2024

Copilot 101: What Is Copilot for Finance?

UG Expert Shawn Dorward, discusses Microsoft Copilot for Finance, a tool from Microsoft that leverages ERP data to provide real-time insights.

Shawn Dorward · December 12, 2024

Copilot 101: An Overview of Copilot for Sales

In this episode of the “Copilot 101 Podcast,”  Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of the capabilities…

Shawn Dorward · December 5, 2024

Copilot 101: What Are Copilot Agents?

In this episode of the “Copilot 101 Podcast,”  Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of Copilot Agents, which can be built in Copilot Studio.

Shawn Dorward · November 27, 2024

Copilot 101: What Is Copilot Studio?

Shawn Dorward, UG Expert, gives an overview of Copilot Studio, a tool that allows users to create custom AI agents for business processes.

Shawn Dorward · November 14, 2024

Copilot 101: What Copilots Are Available Today?

UG Expert Shawn Dorward discusses the various types of Copilots available to users today in the latest episode of the "Copilot 101 Podcast."

Shawn Dorward · November 7, 2024

Copilot 101: The ROI of Microsoft Copilot for Teams

UG Expert Shawn Dorward explains how he uses Microsoft Copilot in Teams, discussing the benefits and how it delivers a promising ROI.

Shawn Dorward · October 30, 2024

Copilot Prompts: 7 Life Hacks For Better and Faster AI Results

UG Expert Shawn Dorward shares 7 tips for creating compelling Copilot prompts and getting the most of the AI assistant.

Shawn Dorward · October 25, 2024