How to Set Up Dynamics 365 and Microsoft Teams Integration
In part one of the series, Heidi Neuhauser explains how to integrate Microsoft Teams within a D365 environment. Specifically, she reviews:
- Benefits of Teams integrations
- Teams channels in D365
- Teams chats in D365
- Teams integration settings
Stay tuned for the next articles in the series, where Kelly will review additional configuration and features of the Teams Chat functionality inside of Dynamics 365 and more about the basic and enhanced Dynamics 365 integration inside of Teams.