Latest Article Content
Back to Basics: How to Invoice From a Sales Order
UG Expert Jessie Sanger-Picard provides step-by-step instructions of different invoicing methods for Business Central users.
November 6, 2026
Moving From Dynamics GP to Business Central? Start With These 6 Customer Data Checks
If you are migrating from Dynamics GP to Business Central, Kim Congleton advises that an organization starts with these data checks.
November 5, 2026
From AI Ambition to a Practical Pilot: Choosing Your First AI Use Case in Dynamics 365 Finance & Supply Chain Management
UG Expert Crystal Ahrens breaks down key considerations and steps users can take when choosing their first AI use case in Dynamics 365.
November 4, 2026
Microsoft Bakes Rental into the ERP Core While SAP and Oracle Send Customers Shopping for Add-Ons
Microsoft is bringing rental management into Dynamics 365ās ERP core, challenging SAP and Oracleās approaches to Asset-as-a-Service while positioning native workflows and AI agents as a competitive advantage.
November 3, 2026
Reflections from Community Summit NA 2026
Heidi Neuhauser reflects on a session she attended at the recent Community Summit NA 2026.
November 3, 2026
How to Get More From Your Contacts in Business Central
In Business Central, the Profile Questionnaire gives you the ability to identify the information you want to collect for each of your contacts, so you can pinpoint your marketing efforts. Robb Delprado walks through this feature in his latest post.
October 30, 2026
Your First AI Initiative in Dynamics 365 Should Be Smaller Than Your Ambition
When implementing AI into Dynamics 365 Finance & Supply Chain, you must first consider which part of the work you are trying to improve.
October 28, 2026
Microsoft’s ERP Message to CFOs: Your AI Agents Are Only as Good as the Financial Core Beneath Them
Agents are laying the foundtation for finance teams to put AI to work without needing to give up control in Dynamics 365 Finance.
October 23, 2026
Should Your AI Agent Have to Ask Permission?
Unpack what good autonomy looks like with agents and human involvement and how this plays across real business scenarios.
October 23, 2026
2 Manufacturing Tips You Might Not Know in Business Central
UG Expert Steven Chinsky highlights reverse entries and reopening orders in Business Central, two underutilized capabilities that users should take advantage of.
October 20, 2026
Your AI Agent Has a Corporate Card: Who’s Watching the Bill?
Shawn Dorward explores the question of cost as it relates to AI, and how it is shifting from fixed-license thinking toward "usage-based economics."
October 19, 2026
Curiosity, Confidence, and Communication: The Human Side of Tech
The final day of Community Summit featured several education sessions, including these two about human alignment with tech and having confidence as a woman in the tech industry.
October 16, 2026
Beyond the Technology: How RSM Partnerships Are Driving Enterprise Transformation
At Community Summit North America, the RSM VIP Frontier Customer Day focused on customer impact, with a range of customers sharing their stories.
October 16, 2026
A Legend’s Perspective: Hal Howard on the Evolution of Dynamics, Technology and AI
A theme during the RSM VIP Frontier Customer Day was that while technology will continue to evolve, success comes from knowing how to use it to solve real business problems.
October 15, 2026
RSM VIP Frontier Day: Frontier Roundtable ā Personalizing the AI Journey
The RSM VIP Frontier Day fostered an immersive experience for attendees, including an interactive game led by RSM's Tracey Kelley.
October 15, 2026
Financial Processes Are Tailor-Made for Agentic AI, Once Humans Are On Board
During a roundtable at Community Summit, customers, Fazeshift, and Microsoft discussed how AR and AP are ideal candidates for applying AI, enabling businesses to scale.
October 15, 2026
Mitigate D365 Finance & Supply Chain Risk: A New Release Readiness Framework
Session Overview:āÆāÆAI features are auto-enabling in D365 F&O production environments with every wave release. Copilot is modifying workflows that have…
October 15, 2026
Microsoft Exec Defines How to Optimize Organizations, Marketing for the Proactive AI Era
At the VIP Frontier Customer Day, Microsoft's Dona Sarkar said customers need to revamp organizational structures to support innovation and expand the footprint of AI agents.
October 15, 2026
CE (CRM) Microsoft Platform General Session: Changing Dynamics From a System of Record to a System of Action
The CE (CRM) Microsoft Platform General Session featured a keynote that highlighted the realities that sellers face with updating CRMs and how the Microsoft ecosystem supports them.
October 14, 2026
Managing Complexities with D365 Business Central Integration
Attendees of an executive roundtable explored how successful integration and effective AI adoption both depend on first understanding the business problem and identifying the most appropriate solution.
October 14, 2026
