Elite Search Pros: Bridging Talent Gaps and Elevating Dynamics 365 Success

In episode 36 of “Inside Dynamics Communities,” Ryan Gonzales, Senior Sales Director of Dynamics Communities and Summit NA, and Pam Misialek, Community Director of Dynamics Communities and Summit NA, host Louis Arocho, Managing Partner, Elite Search Pros.

In this episode, the group discusses what Elite Search Pros does, the company’s solutions, and all things tech recruiting.


00:52 — Louis reflects on Community Summit 2023, noting that “it was the first time that we [Elite Search Pros] had a booth there we attended, and I was in awe. I was very impressed with what you were able to pull off,” before giving some background to his organization and what it does.

Elite Search Pros is a niche staffing and recruiting company with over 14 years of experience creating custom IT talent solutions in the Microsoft Dynamics space. Working with both Microsoft partners and end-users, Elite Search Pros is proactive about finding the best talent for organizations. “Our goal is to get the right people to your organization,” he adds.

04:35 — What makes Elite Search Pros different from any other recruiting company in this space? The company is heavily invested in building long-term partnerships with the organizations they work with.

“We understand what your company culture is, what’s important to your organization… we’re looking to open the door to a whole other candidate pool that you’re not going to be able to have [to] access on your own,” explains Louis.

08:38 — Furthermore, Elite Search Pros “fills the gaps” in talent acquisition and hiring practices. Being that this has been its business for 14 years, Elite Search Pros “can get you those resources that we know can fit in and you don’t need to sort through 5,000 resumes to get to quality resources.”

10:07 — When asked about common issues companies and employees are facing today in the Dynamics 365 world, Louis notes a few recurring problems he heard from Community Summit attendees. The first one is related to Microsoft Copilot, which created a lot of buzz at the event. He explains that “if the proper infrastructure and security is not done correctly, you’re not going to be able to take advantage of these new features.” His suggestion to companies? “Invest the time, invest the money in doing that correctly.”

11:06 — On the partner side, Louis explains that many partners expressed their challenges with finding strong Dynamics 365 talent. “This is a candidate-driven market. This is a small community. You need someone like us, whether it’s training your internal team, and you need to sell yourselves to these individuals.” On the client side, Louis referenced a major pain point — critical employees leaving the company unexpectedly, causing massive delays in projects, or causing costs that are “insurmountable when it comes to that individual data migration.” Other key trends include finding the right ways to integrate Dynamics 365, finding local talent that wants to be in the office, and turnaround times after a go-live.

14:11 — In closing, Louis references the IT Turnover Protection Package, which is an opportunity for companies to be proactive about sudden employee turnovers or losses. With the IT Turnover Protection Package, companies can trust that if an employee leaves, Elite Search Pros will fill the gaps with one of the candidates off their shortlist.

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