Posts Tagged: Microsoft Copilot
F/SCM Microsoft Platform General Session: Rethinking Work with AI, Prepare Data, Modernize Operations
The F/SCM Microsoft Platform General Session underscored how companies can modernize operations, rethink business processes with AI, and prepare their data.
October 13, 2026
Using Business Apps Data, Work IQ Will Help Agents Use AI Tokens More Efficiently
During a roundtable discussion at Community Summit NA 2026, Microsoft and HSO leaders discussed insights and efficiency gains made possible by Work IQ.
October 13, 2026
Community Summit 2026 Keynote Highlights the Next Stage of AI Transformation
Community Summit North America 2026 kicked off with a keynote that centered on the next stage of AI transformation, with presentations from Microsoft, partners, and customers.
October 12, 2026
5 Copilot and Cowork Updates from September 2026 That Actually Matter
Shawn Dorward highlights five Copilot and Cowork updates from September 2026 that enable more creation, reach, and reusable work.
October 8, 2026
Copilot in Customer Service vs. Service Agent in Microsoft 365 Copilot
As the Copilot experience for Customer Service continues to evolve, UG Expert Heidi Neuhauser highlights what users need to know about the functionality.
October 6, 2026
T-Mobileās Ecosystem Strategy for the Enterprise AI Era
AI is accelerating demand for always-available networks, but the underlying connectivity foundation must remain adaptable enough to support whatever technology comes next.
October 5, 2026
Build Your Custom Community Summit Agenda with the ‘Summit Agent’
Build your custom agenda for Community Summit 2026 using the new "Summit Agent," as demonstrated in this video by Suzanne Scanlan.
September 29, 2026
Microsoft’s Work IQ Gets Down to Business, and That’s What Makes Agents Useful
Work IQ could address one of enterprise AIās biggest obstacles: agents that lack business context. Microsoft is using existing applications, processes, semantic models, and institutional knowledge to create a reusable intelligence foundation for Copilot and agents.
September 28, 2026
Premier Partner Interview 2026: Alithya
In this Premier Partner Interview, Giuseppe Ianni is joined by John Scandar, SVP, Alithya, who details the company's presence at…
September 25, 2026
Whatās New in Microsoft 365 Copilot and Copilot Cowork
Dive into the latest Microsoft 365 Copilot and Copilot Cowork updates coming out of August that are improving how users can benefit from AI.
September 24, 2026
Summit Launchpad: Citrin Cooperman
Phil Martino of Citrin Cooperman tells Giuseppe Ianni what the team is bringing to Community Summit NA 2026 this year, including complimentary health checks to identify system improvements.
September 24, 2026
Agent & Copilot Podcast: Lisa Crosbie on AI Delegation, Copilot Cowork, Need for Human Expertise, and the ‘Next Wave’ of AI
Microsoft MVP and Youtuber Lisa Crosbie joins Shawn Dorward for an episode of the AI Agent & Copilot Podcast to discuss effective delegation of AI.
September 23, 2026
MVP Insights: 15x Microsoft MVP Chris Cognetta Talks AI, Community Contributions, Summit NA Sessions
MVP Chris Cognetta highlights his community involvement, AI innovations, and experiences with Community Summit North America.
September 22, 2026
The 5 Biggest Time Savers in Business Central
UG Expert Kim Dallefeld identifies five ways Business Central users can save time with built-in features that reduce manual effort.
September 15, 2026
AI Doesnāt Need Another Pilot; It Needs an Operating Model
AI needs an operating model to establish how people and AI should work together across an organization, writes Shawn Dorward.
September 14, 2026
MVP Insights: Shabnam Watson Highlights Community Involvement, the Summit Experience, Using AI Tools
7x Microsoft MVP Shabnam Watson shares her experiences as a Microsoft user, attending Community Summit, and the importance of using AI tools.
September 14, 2026
Delegating Work to AI: Stop Prompting, Start Asking
Shawn Dorward unpacks delegation - and why now is the time to start assigning AI work, rather than simply prompting it.
September 10, 2026
AI Agent & Copilot Podcast: Moving from Prompts to Outcomes with Microsoft Cowork
Moving from prompts to outcomes means giving Microsoft Cowork a clear objective, boundaries, and definition of success so it can determine the work plan, says Shawn Dorward in this episdoe.
September 9, 2026
5 Microsoft Copilot Updates from July 2026 That Actually Matter
Check out the top 5 Microsoft Copilot updates from July that business leaders and Microsoft professionals should pay attention to.
August 28, 2026
AI Agent & Copilot Podcast: AI Success in Leadership
Discover what success with AI looks like at the leadership level and understand the operational differentiators that lead to true transformation.
August 26, 2026
