Posts Tagged: Microsoft Copilot

Microsoft’s ERP Message to CFOs: Your AI Agents Are Only as Good as the Financial Core Beneath Them
Agents are laying the foundtation for finance teams to put AI to work without needing to give up control in Dynamics 365 Finance.
Dynamics Communities Dynamics Communities October 23, 2026
Should Your AI Agent Have to Ask Permission?
Unpack what good autonomy looks like with agents and human involvement and how this plays across real business scenarios.
Shawn Dorward Shawn Dorward October 23, 2026
Your AI Agent Has a Corporate Card: Who’s Watching the Bill?
Shawn Dorward explores the question of cost as it relates to AI, and how it is shifting from fixed-license thinking toward "usage-based economics."
Shawn Dorward Shawn Dorward October 19, 2026
A Legend’s Perspective: Hal Howard on the Evolution of Dynamics, Technology and AI
A theme during the RSM VIP Frontier Customer Day was that while technology will continue to evolve, success comes from knowing how to use it to solve real business problems.
Kieron Allen Kieron Allen October 15, 2026
Financial Processes Are Tailor-Made for Agentic AI, Once Humans Are On Board
During a roundtable at Community Summit, customers, Fazeshift, and Microsoft discussed how AR and AP are ideal candidates for applying AI, enabling businesses to scale.
Tom Smith Tom Smith October 15, 2026
How Agents, Copilot and Power Platform Are Changing the Way Businesses Work
The Agent & Copilot + Power Platform (Cowork) General Session featured discussions from Microsoft leaders, partners, and customers, who spoke to the desired outcomes of technologies like AI and Power Platform.
Maya Rock Maya Rock October 14, 2026
Redefining Workflows with Microsoft AI & Power Platform: Start with Business Goals, Not Technology
The "Redefining Workflows with Microsoft AI & Power Platform" roundtable explored AI adoption, workflow automation, and optimizing new tech for business value.
Kieron Allen Kieron Allen October 14, 2026
How Work IQ + Autopilots Compound Corporate Intelligence and Amplify Humans
The roundtable "Microsoft Work IQ as the AI Intelligence Layer", underwritten by C5 Insights, brought together Microsoft leaders, customers, and partners to emphasize productivity insights.
Tom Smith Tom Smith October 14, 2026
F/SCM Microsoft Platform General Session: Rethinking Work with AI, Prepare Data, Modernize Operations
The F/SCM Microsoft Platform General Session underscored how companies can modernize operations, rethink business processes with AI, and prepare their data.
Cam Sessinger Cam Sessinger October 13, 2026
Using Business Apps Data, Work IQ Will Help Agents Use AI Tokens More Efficiently
During a roundtable discussion at Community Summit NA 2026, Microsoft and HSO leaders discussed insights and efficiency gains made possible by Work IQ.
Tom Smith Tom Smith October 13, 2026
Community Summit 2026 Keynote Highlights the Next Stage of AI Transformation
Community Summit North America 2026 kicked off with a keynote that centered on the next stage of AI transformation, with presentations from Microsoft, partners, and customers.
Maya Rock Maya Rock October 12, 2026
5 Copilot and Cowork Updates from September 2026 That Actually Matter
Shawn Dorward highlights five Copilot and Cowork updates from September 2026 that enable more creation, reach, and reusable work.
Shawn Dorward Shawn Dorward October 8, 2026
Copilot in Customer Service vs. Service Agent in Microsoft 365 Copilot
As the Copilot experience for Customer Service continues to evolve, UG Expert Heidi Neuhauser highlights what users need to know about the functionality.
Heidi Neuhauser Heidi Neuhauser October 6, 2026
T-Mobile’s Ecosystem Strategy for the Enterprise AI Era
AI is accelerating demand for always-available networks, but the underlying connectivity foundation must remain adaptable enough to support whatever technology comes next.
Dynamics Communities Dynamics Communities October 5, 2026
Build Your Custom Community Summit Agenda with the ‘Summit Agent’
Build your custom agenda for Community Summit 2026 using the new "Summit Agent," as demonstrated in this video by Suzanne Scanlan.
Suzanne Scanlan Suzanne Scanlan September 29, 2026
Microsoft’s Work IQ Gets Down to Business, and That’s What Makes Agents Useful
Work IQ could address one of enterprise AI’s biggest obstacles: agents that lack business context. Microsoft is using existing applications, processes, semantic models, and institutional knowledge to create a reusable intelligence foundation for Copilot and agents.
Dynamics Communities Dynamics Communities September 28, 2026
Premier Partner Interview 2026: Alithya
In this Premier Partner Interview, Giuseppe Ianni is joined by John Scandar, SVP, Alithya, who details the company's presence at…
Dynamics Communities Dynamics Communities September 25, 2026
What’s New in Microsoft 365 Copilot and Copilot Cowork
Dive into the latest Microsoft 365 Copilot and Copilot Cowork updates coming out of August that are improving how users can benefit from AI.
Shawn Dorward Shawn Dorward September 24, 2026
Summit Launchpad: Citrin Cooperman
Phil Martino of Citrin Cooperman tells Giuseppe Ianni what the team is bringing to Community Summit NA 2026 this year, including complimentary health checks to identify system improvements.
Dynamics Communities Dynamics Communities September 24, 2026
Agent & Copilot Podcast: Lisa Crosbie on AI Delegation, Copilot Cowork, Need for Human Expertise, and the ‘Next Wave’ of AI
Microsoft MVP and Youtuber Lisa Crosbie joins Shawn Dorward for an episode of the AI Agent & Copilot Podcast to discuss effective delegation of AI.
Shawn Dorward Shawn Dorward September 23, 2026

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