Shawn Dorward
AI Agent & Copilot Podcast: 2x MVP Brad Prendergast Shares AI Insights
Microsoft MVP Brad Prendergast joins Shawn Dorward to discuss real-world AI usage, from coding and research to Tesla's FSD, and why you shouldn't feel…
Copilot Was Just the Beginning: What AI Agents Really Change
Dive into the details of the major shift of AI agents, as they go a step further by not just assisting with work but taking on the work itself.
The Interface Is Shrinking ā And That Changes ERP Strategy
As Copilot and conversational AI reshape how users interact with ERP systems, traditional navigation and page design are losing strategic importance.
AI Agent & Copilot Podcast: From AI Resistance to AI Readiness
AI resistance rarely looks like rebellion ā it looks like silence. In episode five of the AI Agent & Copilot Podcast mini-series, Sean Doorward expl…
AI Agent & Copilot Podcast: Inverted Org Chart
In this episode of the AI Agent & Copilot Podcast, host Shawn Dorward explores the "inverted org chart" ā where AI innovation flows from the front l…
Your ERP Data Is a Training Ground for AI
As Copilot capabilities expand across Dynamics 365 ERPs, data is now shaping how the systems interpret patterns and frames decision.
Why Leaders Need a New Data Strategy
AI readiness starts with operational discipline, not prompt writing. In a Copilot-driven ERP environment, consistent data becomes a leadership-level c…
3 Ways Business Central Empowers You to Post with Confidence
Posting fast in Business Central is common, but a few built-in guardrails can prevent costly mistakes. Learn how Preview Posting, dimensions, and warn…
AI Agent & Copilot Podcast: Frameworks For Measuring AI Success Beyond Metrics
Shawn Dorward shares a framework for measuring AI success that goes beyond meaningless metrics and suggests true impact.
AI Agent & Copilot Podcast: Overcoming the Vanity AI Metrics Trap
Continuing his series āAI Starts with Leadership Success,ā UG Expert and Microsoft MVP, Shawn Dorward, explains why focusing on usage metrics in A…
From Features to Habits: How Teams Are Actually Using Microsoft 365 Copilot
Copilot value comes from consistent, repeatable habits, not endless feature exploration. Start with a few high-impact moments, then repeat what works.
Where Copilot Falls Short ā What Teams Do to Fix It
Shawn Dorward addresses common Copilot misconceptions, and how teams who aren't utilizing it's full potential can get back on track.
AI Agent & Copilot Podcast: Why AI Adoption Is a Leadership Problem, Not a Tech Problem
UG Expert and Microsoft MVP, Shawn Dorward, explains why AI adoption stems from a leadership level - not an IT or a tech level.
What’s New in Microsoft 365 Copilot
UG Expert and Microsoft MVP, Shawn Dorward, shares the latest features of M365 Copilot that rolled out in December.
The New Leadership Skillset: Managing a Human + AI Hybrid Workforce
AI isnāt just adding new tools to the workplace ā itās reshaping the very structure of how work gets done. For the first time, organizations…
AI Agent & Copilot Podcast: Summit NA 2025 Reflections, Updates
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward reflects on his experience at Community Summit NA 2025, sharing overall takeaways, updates,…
The Surveys Agent: Your New Always-On Feedback Analyst
Shawn Dorward explains the impact of the news Surveys Agent for Microsoft 365 Copilot on organizations and individual users.
AI Agent & Copilot Podcast: Allowing AI Agents to Negotiate on Behalf of Humans
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward explains how AI agents can handle complex tasks like vendor negotiations, contract terms,…
AI Agent & Copilot Podcast: An Update on Shawn’s AI-Influenced Fantasty Football League
Shawn Dorward gives an update on his AI-influenced fantasy football league, comparing it to the league he crafted originally.
Monthly Round Up: New Features in Microsoft 365 Copilot
Shawn Dorward shares a recap of the latest announcements and enhancements to Microsoft 365 Copilot that came about in November.
AI Agent & Copilot Podcast: AI as a Manager
UG Expert Shawn Dorward considers whether AI and Copilot can serve as a middle manager in the workplace with its expanding capabilities.
AI Agent & Copilot Podcast: Why Computer Use Agents Are Game Changers for Users
Shawn Dorward explores the potential of computer use agents, considering use cases and how organizations and users will benefit.
Undo and Correct Features Every Business Central User Should Know
Shawn Dorward reviews common "undo and correct" features in Dynamics 365 Business Central.
AI Agent & Copilot Podcast: Claude Added as a ‘Brain’ Behind Copilot Studio Agents
With Claude added to Copilot Studio Agents, Shawn Dorward discusses what this means for users and the implications it will have on businesses.
Copilot Confessions: 5 Things I Never Thought Iād Let AI Do for Me at Work
UG Expert and MVP Shawn Dorward shares five things he didn't expect AI to assist with at work that have proven to be beneficial.
5 Workplace Nightmares Copilot Can Fix
Shawn Dorward shares five workplace scenarios and how Microsoft Copilot can address them effectively.
Whatās New in Microsoft 365 Copilot: September 2025
Learn about the latest additions and improvements to Copilot across Microsoft 365 in September and what they mean for users.
AI Agent & Copilot Podcast: Copilot Functions in Excel
Shawn Dorward dives into Copilot functions in Excel, how it will benefit organizations, and what users can expect.
AI Agent & Copilot Podcast: ChatGPT 5 in Copilot
Shawn Dorward explores the release of ChatGPT 5, it's benefits, why leaders should care, and how to go deeper with adopting AI.
Copilot on Mobile: Yes, You Can AI While Waiting in Line for Coffee
Learn 5 ways you can take advantage of Copilot on mobile to stay sharp and responsive whether you're at your desk or the coffee shop.
