AI Agent & Copilot Podcast: Why Computer Use Agents Are Game Changers for Users
In this episode of the AI Agent and Copilot Podcast, Shawn Dorward reviews the release of computer use agents — what they are, how they will work, and the potential they have.
This episode is sponsored by the AI Agent & Copilot Summit NA, taking place March 17-19, 2026 in San Diego, California.
Key Takeaways
- Introducing computer use agents: Microsoft previously unveiled computer use agents in a demo. ChatGPT has pushed it out in its GPT-5 development. Quickly following, Microsoft has adopted it into Copilot Studio. With computer use agents, users are empowering the agent — the AI — to take over the mouse and keyboard; it can interact with the UI on your laptop or desktop. These agents can take your prompts from Copilot Studio to make decisions, grab elements, and learn and adapt.
- Using the agents: It’s likely that you will need a computer dedicated to this because it’s going to drive the computer. The idea here isn’t to minimize productivity but to let the agent take care of tasks on your behalf using your computer that might not have natural or easily accessible APIs or ways to build and create connectivity between two systems.
- Game-changing potential: Most organizations have some type of legacy applications or processes that require manual intervention — and there’s no sensible or affordable way around it. Computer use agents can really change the game here. Although it may be on the clunky side now, remember that it’s still early on, and it’s only going to get better. It’ll be interesting to see how these agents will drive your computer with “AI eyes” and make decisions.
Stream the audio version of this episode here:
