AI Agent & Copilot Podcast: 2x MVP Brad Prendergast Shares AI Insights
In this episode of the AI Agent & Copilot Podcast, two-time Microsoft MVP and Business Central veteran Brad Prendergast returns to the podcast with Shawn Dorward for a candid conversation about how much AI is too much AI. With nearly three decades of experience in the Business Central space, Brad brings a grounded, practical perspective to a topic that often gets buried in hype. From using AI for documentation and code reviews to building research agents and tracking his Tesla’s Full Self-Driving stats, Brad’s approach to AI is refreshingly human, and his advice for those feeling overwhelmed might be exactly what you need to hear.
Key Takeaways
- AI as a tool, not a silver bullet: Brad emphasizes that AI works best when treated as a collaborative tool rather than an autonomous solution. Iterating through tasks step by step, and committing changes along the way, leads to far better outcomes than expecting a single prompt to do everything.
- Hallucinations are overblown: Brad argues that much of the frustration around AI errors comes from poor prompting habits. Learning to prompt effectively and iterate through tasks has made AI far more reliable in his day-to-day work.
- AI expands your to-do list: Rather than simply saving time, AI tends to open the door to more ambition. Brad notes that tasks once considered too complex or time-consuming now feel achievable, which is exciting, but can also feel overwhelming.
- Start small and go at your own pace: Brad’s biggest piece of advice is to resist the FOMO. Everyone is at a different point in the AI journey, and the technology is too new and fast-moving for anyone to claim true expertise. Find where AI adds value for you and build from there.
- Don’t forget the human factor: Perhaps the most important takeaway is that when AI creates efficiencies, don’t just fill that free time with more AI tasks. Step outside, have a real conversation, and stay connected to the human side of work and life.
