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AI Agent & Copilot Podcast: Claude Added as a ‘Brain’ Behind Copilot Studio Agents

Shawn Dorward October 13, 2025 Video
Microsoft Copilot

In this episode of the AI Agent & Copilot Podcast, UG Expert and Microsoft MVP, Shawn Dorward, outlines the introduction of Claude to Copilot Studio AI models and explains the difference between the new model and OpenAI’s ChatGPT.

Agents & Copilots are defining the future of Dynamics, CRM, Power Platform, Azure, Fabric, and more. Register for Community Summit NA 2025, running October 19-23 in Orlando, FL, to explore and discover what this means to you.

Key Takeaways

  • Introducing Claude: Copilot Studio now offers a choice between two multimodal AI models: OpenAI’s ChatGPT and Anthropic’s Claude. While ChatGPT is known for chat-based interactions, Claude is gaining popularity for its strength in large-scale data processing and more intensive AI tasks.
  • Data privacy: Shawn notes that enabling Claude may allow enterprise data to leave the Microsoft boundary, unlike ChatGPT, which benefits from Microsoft’s Enterprise Data Protection and keeps data internal. While having multiple AI choices fosters innovation and competition, it raises important questions about data privacy and administrative control.
  • Implication on orgs: This feature is currently in preview, and while offering Claude as an alternative AI model in Copilot Studio introduces flexibility, Shawn raises concerns about data leaving Microsoft’s protected environment, especially for organizations still adapting to agentic AI workflows and keeping up with the rapid pace of change.
  • Impact on users: The inclusion of Claude alongside ChatGPT in Copilot Studio shows a commitment to innovation and competition, encouraging businesses to think “bigger and better.” This move may also help organizations become more attuned to end-user needs.
  • What this means: Microsoft’s expansion of Copilot Studio to include multiple AI models like Claude reflects a broader vision, similar to Power Platform’s growing list of connectors, where users can leverage diverse data sources, triggers, and flows to build more flexible and powerful agentic experiences.

Stream the audio version of this episode here:

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