AI Copilot Podcast: sa.global’s Shawn Dorward on Data Readiness, AI-Driven Transformations
Welcome to the AI Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and exploring how AI plus the Cloud helps customers reimagine their business.
In this episode, sa.global Vice President and Microsoft MVP Shawn Dorward discusses the upcoming AI Agent & Copilot Summit with Tom Smith. Dorward is a member of the event’s programming committee, and he hosts the Copilot 101 Podcast for Dynamics Communities.
This episode is sponsored by the AI Copilot Summit NA, taking place March 17-19, 2025 in San Diego, California.
Highlights
Role in AI and the Microsoft Business Apps Community (01:35)
Dorward oversees a team of business consultants working in AI. sa.global works with Dynamics 365, Power Platform, and AI copilots. sa.global focuses on service-centric industries while positioning their company as a transformational business consultantcy.
Most Compelling AI Projects (03:14)
Dorward references the company’s recent acquisition of OiKO to enhance sa.global’s AI capabilities. He shares examples of AI projects ranging from desktop efficiencies to more advanced applications like predicting machine servicing needs and analyzing customer sentiment. AI has significant potential to deliver value to clients.
Excitement, Advice Around AI Agent & Copilot Summit (05:07)
Dorward shares his enthusiasm to learn more about data readiness frameworks, which are one of the event’s four key themes. He looks forward to the keynote by Microsoft AI Agents VP Ray Smith and the opportunity to learn from other experts in the field.
For attendees, there’s value in spending time with like-minded individuals who are also exploring how AI can be integrated into their businesses. He predicts the event will provide valuable insights into AI applications and potential cost and time savings.
2025 Copilot/Agent Outlook and Predictions (08:02)
Looking forward, Dorward focuses on the impact of agents on user adoption and the potential to shorten the time required for users to embrace new technology. He hopes to see more end users embracing AI to perform higher-value tasks and contribute to business growth.
AI Copilot Summit NA is an AI-first event to define the opportunities, impact, and outcomes possible with Microsoft Copilot for mid-market & enterprise companies. Register now to attend AI Copilot Summit in San Diego, CA from March 17-19, 2025.
