AI Agent & Copilot Podcast: How Agent Orchestration Impacts Personal, Business Productivity
UG Expert and Microsoft MVP Shawn Dorward explores agent orchestration, which reimagines AI not just as a single assistant but as an entire collaborative team that autonomously gets work done.
This episode is sponsored by the AI Agent & Copilot Summit NA, taking place March 17-19, 2026 in San Diego, California.
Key Takeaways
- Overview: Agent orchestration is a new capability that enables multiple specialized AI agents (think mini Copilots) to collaborate as a team to complete end-to-end tasks. Instead of one Copilot juggling everything, each agent handles a specific role (scheduling, data retrieval, summarization), working autonomously toward high-level goals.
- How it works: With agent orchestration, individual agents can complete tasks like gathering data, building charts, or creating presentations to fully prepare you for something like a quarterly business review. Simply provide the high-level goal, and the agents coordinate autonomously to deliver results.
- Product inventory: Shawn shares a use case for agent orchestration for companies that are selling goods. Agents can manage out-of-stock products by assigning each task to a dedicated AI agent. These agents work together as a coordinated team to resolve the issue without human intervention, ensuring continuity even when team members are unavailable.
- Preparing for a meeting: For meetings, agent orchestration can streamline prep by assigning AI agents to handle repetitive tasks like gathering data, building slides, and scripting talking points.
- Sales in Business Central: In Business Central, agent orchestration enhances the sales process by enabling multiple AI agents to handle tasks like quoting, inventory checks, and order conversions in parallel, rather than relying on a single agent to perform them sequentially.
- Business impact: For businesses, agent orchestration is a strategic advantage that frees teams from repetitive tasks. By delegating responsibilities to coordinated AI agents that don’t forget steps, miss deadlines, or need time off, businesses can scale more efficiently and consistently. Shawn discusses the impact of agent orchestration and what productivity looks like in the future.
- Learn more: To learn more about how Agents & Copilots are defining the future of Microsoft Business Applcations, consider attending Community Summit North America this October, be sure to check out Shawn’s “Copilot Life Hacks” session, a 60-minute walkthrough of practical, everyday ways to use Copilot to boost efficiency and become a better version of yourself.
Stream the audio version of this episode here:
