Shawn Dorward
Copilot Studio Misfires: A Fix-It Guide
Be prepared when using Copilot Studio with this quick guide to to fix or avoid common issues as you launch agents.
What’s New in M365 Copilot: Monthly Roundup
UG Expert and Microsoft MVP Shawn Dorward shares a roundup of the latest features available in M365 Copilot and Copilot Studio.
What’s New in Dynamics 365 Business Central: 2025 Release Wave 2
Review insights on the latest features coming with the 2025 Release Wave 2 for Dynamics 365 Business Central.
AI Agent & Copilot Podcast: How to Use AI as a Teammate
Learn how to use AI tools and Copilot like a teammate or collaborator to achieve optimized, outcome-based results.
Inbox Zero? Meet Copilot Zero.
UG Expert Shawn Dorward explains the mindset of "Copilot Zero," which relies on Microsoft Copilot to summarizes your latest emails, flags what’s imp…
AI Agent & Copilot Podcast: Microsoft’s Søren Alexandersen Discusses Payables Agent for Business Central
Microsoft's Søren Alexandersen joins the AI Agent & Copilot Podcast to share details of the Payables Agent in Business Central, which will be availab…
Meet Recall: The Game-Changing Memory for Your Copilot+ PC
Recall, a new feature available for Copilot+ PCs, brings forth searchable memory capabilities and Copilot becomes the digital assitant you always want…
What’s New in M365 Copilot Chat: Monthly Roundup
Get a breakdown of the latest features in Microsoft 365 Copilot Chat that rolled out last month.
AI Agent & Copilot Podcast: Why Don’t We Use AI Like We Should?
UG Expert Shawn Dorward explores reasons why AI might not be fully embraced and how business leaders can empower adoption.
Integrating Copilot Studio Into Power Platform
Shawn Dorward upacks how new updates are enabling users to connect customer copilots into their everyday Power Platform workflows.
AI Agent & Copilot Podcast: How Agent Orchestration Impacts Personal, Business Productivity
UG Expert and Microsoft MVP Shawn Dorward explores Agent orchestration, which reimagines AI not just as a single assistant but as an entire collaborat…
Scaling AI Adoption with Copilot Studio
AI adoption in the workplace isn’t just a tech initiative; it’s a people strategy. That’s especially true with Microsoft’s Copilot Studio, a powerful low-code tool…
AI Agent & Copilot Podcast: The Fundamental Mindset Shift of Copilot Tuning
UG Expert Shawn Dorward dives into how Copilot tuning is more than just a new feature, as it shifts perspectives on AI adoption.
What’s New in Microsoft 365 Copilot Chat
Microsoft has continued to roll out updates for Copilot Chat, with smarter interaction capabilities, Microsoft 365 integrations, and more.
How to Make Copilot Your Daily Digital Assistant (Without Overcomplicating It)
UG Expert and Microsoft MVP shares ways to take advantage of Copilot capabilities by using it as a daily digital assistant.
The Secret to Smarter Meetings: Copilot’s Best Features You Should Be Using
UG Expert and Microsoft MVP Shawn Dorward shares five Copilot features you should be using in meetings.
AI Agent & Copilot Podcast: Copilot Use Cases for Navigating Tariff Complexities
UG Expert Shawn Dorward provides Copilot use cases for business leaders to be forward-thinking in managing the impact of tariffs.
Microsoft 365 Copilot Just Got Smarter With New Features
Microsoft rolled out new features for Copilot making work more human, more connected, and less overwhelming.
AI Agent & Copilot Podcast: How Microsoft Copilot Assists with Accessibility, Creates Inclusive Opportunities
UG Expert and Microsoft MVP Shawn Dorward explores the ways that Microsoft Copilot is improving accessibility for users, sharing relevant use cases.
What’s New with Microsoft 365 Copilot: Updates You Should Know
UG Expert and Microsoft MVP, Shawn Dorward, outlines the new Copilot features introduced this month.
AI Agent & Copilot Podcast: What’s New in Copilot Studio in Q1
UG Expert and Microsoft MVP Shawn Dorward shares what's new in Copilot Studio, covering various updates across Q1.
AI Agent & Copilot Podcast: Developers, End-Users, and the Impact of AI
The role of Copilot in product and application development raises questions about the roles of developers and end-user, which UG Expert and MVP Shawn …
AI Agent & Copilot Podcast: Kristoffer Ruyeras Shares Copilot Use Cases, Influence of AI on Business Tools
On this episode of the "AI Agent & Copilot Podcast," Kristoffer Ruyeras joins Shawn Dorward to share how he uses Copilot to improve personal productiv…
New Features in Microsoft 365 Copilot Enhance User Productivity
UG Expert and Microsoft MVP gives an overview of the latest features in Microsoft Copilot, which enhance user productivity and the tool's usefulness.
From Clippy to Copilot: How AI Went from Cute to Crucial in Microsoft 365
UG Expert Shawn Dorward reflects on how far Microsoft has come from its use of Clippy to introducing Copilot to help users work smarter.
What You Shouldn’t Use Copilot For (Yet)
Although Copilot boosts productivity in many cases, there are still areas in which human influence is still needed. UG Expert and Microsoft MVP Shawn …
Customer Service and Copilot: It’s Time to Raise the Bar
UG Expert Shawn Dorward explores the potential of applying Copilot to customer service functions to transform the future of work.
4 Must-See Sessions at the AI Agent & Copilot Summit 2025
Gain insight on some of the AI Agent & Copilot Summit sessions you won't want to miss, including hands-on, real-world Copilot applications.
AI Agent & Copilot Podcast: Innovative Use Cases for AI Agents and Copilot Studio
UG Expert Shawn Dorward lists use cases to consider for AI agent and Copilot technologies, challenging it beyond common day-to-day uses.
What’s New in Microsoft Copilot in Q1 of 2025
What new features came to Microsoft Copilot in Q1 of 2025? UG Expert and Microsoft MVP Shawn Dorward breaks down the latest.
