Shawn Dorward
The Secret to Smarter Meetings: Copilot’s Best Features You Should Be Using
UG Expert and Microsoft MVP Shawn Dorward shares five Copilot features you should be using in meetings.
AI Agent & Copilot Podcast: Copilot Use Cases for Navigating Tariff Complexities
UG Expert Shawn Dorward provides Copilot use cases for business leaders to be forward-thinking in managing the impact of tariffs.
Microsoft 365 Copilot Just Got Smarter With New Features
Microsoft rolled out new features for Copilot making work more human, more connected, and less overwhelming.
AI Agent & Copilot Podcast: How Microsoft Copilot Assists with Accessibility, Creates Inclusive Opportunities
UG Expert and Microsoft MVP Shawn Dorward explores the ways that Microsoft Copilot is improving accessibility for users, sharing relevant use cases.
What’s New with Microsoft 365 Copilot: Updates You Should Know
UG Expert and Microsoft MVP, Shawn Dorward, outlines the new Copilot features introduced this month.
AI Agent & Copilot Podcast: What’s New in Copilot Studio in Q1
UG Expert and Microsoft MVP Shawn Dorward shares what's new in Copilot Studio, covering various updates across Q1.
AI Agent & Copilot Podcast: Developers, End-Users, and the Impact of AI
The role of Copilot in product and application development raises questions about the roles of developers and end-user, which UG Expert and MVP Shawn …
AI Agent & Copilot Podcast: Kristoffer Ruyeras Shares Copilot Use Cases, Influence of AI on Business Tools
On this episode of the "AI Agent & Copilot Podcast," Kristoffer Ruyeras joins Shawn Dorward to share how he uses Copilot to improve personal productiv…
New Features in Microsoft 365 Copilot Enhance User Productivity
UG Expert and Microsoft MVP gives an overview of the latest features in Microsoft Copilot, which enhance user productivity and the tool's usefulness.
From Clippy to Copilot: How AI Went from Cute to Crucial in Microsoft 365
UG Expert Shawn Dorward reflects on how far Microsoft has come from its use of Clippy to introducing Copilot to help users work smarter.
What You Shouldn’t Use Copilot For (Yet)
Although Copilot boosts productivity in many cases, there are still areas in which human influence is still needed. UG Expert and Microsoft MVP Shawn …
Customer Service and Copilot: It’s Time to Raise the Bar
UG Expert Shawn Dorward explores the potential of applying Copilot to customer service functions to transform the future of work.
4 Must-See Sessions at the AI Agent & Copilot Summit 2025
Gain insight on some of the AI Agent & Copilot Summit sessions you won't want to miss, including hands-on, real-world Copilot applications.
AI Agent & Copilot Podcast: Innovative Use Cases for AI Agents and Copilot Studio
UG Expert Shawn Dorward lists use cases to consider for AI agent and Copilot technologies, challenging it beyond common day-to-day uses.
What’s New in Microsoft Copilot in Q1 of 2025
What new features came to Microsoft Copilot in Q1 of 2025? UG Expert and Microsoft MVP Shawn Dorward breaks down the latest.
AI Agent & Copilot Podcast: Getting Started with Copilot Studio, Building Agents
UG Expert and Microsoft MVP Shawn Dorward shares his experience getting started with Copilot Studio and building a custom agent.
The Future of Work: How Microsoft Copilot is Shaping Tomorrow’s Workplace
With its notable effects on Microsoft business applications and the general ecosystem, UG Expert Shawn Dorward explores how Copilot is changing the fu…
AI Agent & Copilot Podcast: Microsoft 365 Copilot Chat Explained
UG Expert and Microsoft MVP Shawn Dorward unpacks Microsoft 365 Copilot Chat in the latest episode of the AI Agent & Copilot Podcast.
Microsoft Copilot: The Game-Changing AI Assistant for Productivity
UG Expert Shawn Dorward explores what sets Microsoft Copilot apart from others in the realm of AI assistants.
Tips and Tricks for Maximizing Productivity with Microsoft Copilot
UG Expert and Microsoft MVP Shawn Dorward shares 7 tips and tricks for maximizing Copilot's productivity.
AI Agent & Copilot Podcast: Microsoft MVP Brad Prendergast on Embracing AI, Business Central, and Microsoft Copilot
Microsoft MVP Brad Prendergast joins the AI Agent & Copilot Podcast to share his impressions and applications of artificial intelligence and specifica…
AI Agent & Copilot Podcast: Shawn’s 2025 Copilot Wishlist
As 2025 kicks off, UG Expert Shawn Dorward shares his 2025 "wishlist" for more advanced Copilot capabilities in the latest episode of the AI Agent & C…
Copilot 101 Podcast: 2024 Copilot Year in Review
UG Expert and host of the "Copilot 101 Podcast" Shawn Dorward shares his top 5 Copilot advancements in 2024.
Copilot 101: Microsoft Copilot Inside of Business Central
UG Expert and Microsoft MVP Shawn Dorward discusses the integration and capabilities of Microsoft Copilot inside of Dynamics 365 Business Central.
Copilot 101: What Is Copilot for Finance?
UG Expert Shawn Dorward, discusses Microsoft Copilot for Finance, a tool from Microsoft that leverages ERP data to provide real-time insights.
Copilot 101: An Overview of Copilot for Sales
In this episode of the “Copilot 101 Podcast,” Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of the capabilities of Copilot for Sales. Key…
The Challenges and Opportunities of AI in the Modern Workplace
UG Expert Shawn Dorward describes the challenges and opportunities of implementing AI into the modern workplace in his latest post.
Copilot 101: What Are Copilot Agents?
In this episode of the “Copilot 101 Podcast,” Shawn Dorward, Vice President, sa.global, UG Expert, gives an overview of Copilot Agents, which c…
Copilot 101: What Is Copilot Studio?
Shawn Dorward, UG Expert, gives an overview of Copilot Studio, a tool that allows users to create custom AI agents for business processes.
