Citrin Cooperman’s Krystle Fay Talks Leadership, Networking, and Non-Linear Career Experiences Ahead of Women in Tech at Summit NA

In this discussion, I am joined by Krystle Fay, D365 Business Central Practice Director, Citrin Cooperman, who shares how supportive leaders, networking and relationships, and non-linear career experiences have shaped her professional career today. Krystle also details her participation in this year’s Women in Technology panel as part of Community Summit North America 2026.

Key Takeaways

• Current role: Krystle leads the Microsoft Dynamics practice at Citrin Cooperman, focusing on ERP solutions like Business Central and GP as part of the firm’s digital services team.
• Value of reflection: The theme of the Women in Tech panel is “Four Leaders, Four Lessons: What We Wish We Knew Earlier.” Krystle says this is a valuable theme “because most careers don’t happen really the way that we think that they’re going to.” Careers are not linear, she says, “they’re shaped by experiences, opportunities, and really often the people that you surround yourself with.” Conversations like this are important because they can help someone else navigate their journey a bit easier.
• Discussions with other leaders: Krystle says she’s looking forward to having this discussion with other women leaders and hearing their stories. She emphasizes that leadership is not about being the loudest voice in the room, but knowing when to speak up, challenge assumptions, and share a different perspective. She also touches on the importance of mentors and professional relationships, which have shaped her career.
• Audience takeaways: For the audience, Krystle explains that she hopes they walk away knowing they “don’t have to have everything figured out to be successful.” She also hopes each attendee expands their network by at least one person.
• Hear more: Hear more from Krystle at the Women in Tech program as part of Community Summit NA 2026. This year, the program runs from 1:00 PM to 4:00 PM on Monday, October 12th. Separate registration is not required. Seating is on a first-come, first-served basis, so be sure to add the event to your Session Planner.

Community Summit NA is the largest independent Microsoft AI & Business Applications User Conference on the planet. Register today for four days of big ideas, education, training, networking, and more to define your relevance in the AI era.