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MVP Insights: Ashley Steiner on Career Journey, CRM Involvement

Dynamics Communities October 8, 2025 Video

Welcome to “MVP Insights,” a podcast that explores the universe, ideas, and opportunities of the brightest stars in the Microsoft business applications ecosystem. 

In episode 66, Giuseppe Ianni welcomes Ashley Steiner, Director, Business Applications, Elevate Digital, Microsoft MVP, for a discussion on her career journey, experiences as a Microsoft MVP, and her sessions at Community Summit North America.

Agents & Copilots are defining the future of Dynamics, CRM, Power Platform, Azure, Fabric, and more. Register for Community Summit NA 2025, running October 19-23 in Orlando, FL, to explore and discover what this means to you.

Key Takeaways

  • Career journey: Ashley has a marketing background and describes how she “fell into CRM” during “the era of accidental admins.” After working with CRM, she fell in love with the tool and how it could be implemented for sales and customer service. She started off working on the client side, supporting sales teams. Within the last few years, she has moved to the consulting side. Working at Elevate Digital, Ashley helps clients implement their systems and integrating the Power Platform.
  • MVP experiences: “Working at a client MVP, it’s pretty rare. It’s not very common but I wanted to prove that you can do it,” Ashley says. “You still gain enough knowledge [and] expertise, you do enough with the community that you can be seen as an expert in the space.” Being a consultant requires her to stay up-to-date on all the new releases and developments. Having these experiences has equipped her to be an MVP, helping identify ways people can apply Microsoft tools.
  • Summit NA: Ashley will be co-presenting sessions at Community Summit North America. She will be presenting “Mastering Search in Dynamics 365 Customer Engagement” alongside Rahel Endris, covering how to search within CE and Power Apps. She will also be presenting “Agile Success in Power Platform Projects: Key Strategies and Tools” with Ed Martinez to review how to run successful Power Platform projects using Agile.

Stream the audio version of this episode:

To explore and discover how Agents & Copilots are defining the future of Dynamics, CRM, Power Platform, Azure, Fabric, and more, join us at Community Summit NA 2025. 
Categories: Customer Experience (CRM), Power Platform UG, User Group Communities
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