Academy Preview: Dynamics 365 CRM System Admin 101

CRM System Admin

Join Heidi Neuhauser on October 13 for a full-day learning journey with the Dynamics 365 CRM System Admin 101 class. This hand-on course covers crucial topics, like solution management best practices, navigating the Power Platform Admin Center, creating and modifying a security model, working with views, columns and forms, creating and maintaining table relationships, configuring search, making business rules, model-driven apps, integrations with Teams and Outlook, the Sales Copilot, Power Automate and more. Completing this course will provide you with the knowledge and skills needed to excel in the field of CRM system administration using out-of-the-box tooling available to you. 

Learning objectives:

  • You will learn solution management best practices you can implement in your environment
  • You will learn how to use out-of-the-box tools to enhance and modify your CRM system
  • You will learn how to configure Teams and Outlook integrations, as well as how to use the Sales Copilot and Copilot for Sales

Register today for this Academy class and for Community Summit North America to join 5,500+ Microsoft business applications users at the largest independent innovation, education, and training event on the planet! 

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Here you will find a wealth of information created for people  that are on a mission to redefine business models with cloud techinologies, AI, automation, low code / no code applications, data, security & more to compete in the Acceleration Economy!