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AI Copilot Podcast: sa.global’s Stephen James on AI-Driven Transformations
sa.global leader explains the value - for his company and for clients - of compressing implementation timeframes while leveraging AI and copilots for …
How to Customize the Opportunity Closed Form in Dynamics 365
Take 5 minutes and learn from Heidi Neuhauser how to customize the opportunity closed form in Dynamics 365 Sales Hub.
Microsoft’s Charles Lamanna: How AI Agents and Copilots Drive Business Transformation
Microsoft’s Charles Lamanna, Corporate VP, Business & Industry Copilot weighs in on the power of agents and copilots working together, the future of…
AI Copilot Podcast: HEICO Companies’ Crystal Ahrens on AI in Customer Service Use Cases
AI Agent & Copilot Summit programming committee member discusses AI opportunities in customer-facing activities, financial reconciliation, and supply …
AI Agent & Copilot Podcast: Shawn’s 2025 Copilot Wishlist
As 2025 kicks off, UG Expert Shawn Dorward shares his 2025 "wishlist" for more advanced Copilot capabilities in the latest episode of the AI Agent & C…
Charles Lamanna of Microsoft: AI Agents and Copilots ‘Completely Change’ How We Work
Microsoft Copilot VP Charles Lamanna outlines his company's agent/copilot vision, why orchestration is so critical, and how applications will take on …
AI Agent & Copilot Podcast: Microsoft’s Dewain Robinson Emphasizes AI’s Value in B2B, B2C
Welcome to the AI Copilot Podcast, analyzing the latest AI Copilot and agent developments from Microsoft and its partners, delving into customer use cases, and…
How to Customize the Case Resolution Form in Dynamics 365 Customer Service
In this video, UG Expert Heidi Neuhauser explains how to customize the case resolution form in Dynamics 365 Customer Service. Key Takeaways
Let’s Talk Roles: Accounts Receivable (AR) in Microsoft Dynamics 365 Business Central
Holly Kutil reviews the functionality and capabilities of Accounts Receivable (AR) in Dynamics 365 Business Central.
Dynamics GP Announcement from Microsoft Exemplifies Impact of Community Engagement
UG Expert, Kerry Hataley, shares details on Microsoft's latest announcement to extend support and updates for Dynamics GP.
How to Test a Security Configuration
Kylie Kiser walks through the process of testing a security configuration as part of her Dataverse security series.
How D365FO Supports Corporate Sustainability Reporting Directive (CSRD) Compliance
The introduction of CSRD has shifted how businesses approach ESG efforts. Learn how Dynamics 365 Finance & Operations can aid in achieving CSRD compli…
Engaging Remote Users with ‘Slido’ PowerPoint Add-In
Heidi Neuhauser explains how to engage remote users and create enhanced presentations using a free PowerPoint add-in, Slido.
AI Agent & Copilot Podcast: sa.global’s Shawn Dorward on Data Readiness, AI-Driven Transformations
AI Agent & Copilot Summit programming committee member looks ahead to data readiness sessions and keynote by Microsoft AI Agent VP Ray Smith at March …
How to Create a Security Role From Blank
Kylie Kiser continues her Dataverse security series with a walkthrough of creating a security role from blank.
Copilot 101 Podcast: 2024 Copilot Year in Review
UG Expert and host of the "Copilot 101 Podcast" Shawn Dorward shares his top 5 Copilot advancements in 2024.
Mastering Order Events in Dynamics 365 Finance & Operations
Discover how Dynamics 365 Finance & Operations' order events feature enables organizations to improve business processes and maintain precise records.
New Power BI Apps for Business Central Version 25.1
UG Expert Jason Chance reviews new Power BI Apps available in Business Central version 25.1.
AI Agent & Copilot Podcast: Marie Wiese on Responsible Practices for AI Agents and Copilots
AI Agent and Copilot Summit programming board member talks AI opportunities, responsible practices, and benefits of networking around real-world use c…
How to Create a Security Role From a Copy
Kylie Kiser demonstrates the process of creating and editing a security role from a copy, and then applying that role to a solution.
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