Finding Solutions Built on Reliability and Adaptability

In episode 29 of “Inside Dynamics Communities,” Ryan Gonzales, Senior Sales Director of Dynamics Communities and Summit NA, and Pam Misialek, Community Director of Dynamics Communities and Summit NA, host Mary Miller, Marketing Director, PayTrace, and Jeremy Boogaart, VP of Product, PayTrace.

The group discusses B2B payments, maintaining compliance and security through payments, and PayTrace’s presence at Community Summit North America 2023.

This episode is sponsored by Summit North America, the largest independent gathering of the Microsoft Business Applications ecosystem, taking place Oct. 15-20, 2023, in Charlotte, North Carolina. Register today to connect with thousands of users across the Microsoft business applications ecosystem at the for user, by user event.


00:44 — The team at PayTrace is a group of B2B payment experts — focused on accelerating cash flow — who have recently reintroduced many of its solutions into the Dynamics 365 space.

02:45 — Jeremy notes how PayTrace maintains a critical focus on solving payment-related problems and providing a greater level of flexibility to the modern CFO. Simply put, PayTrace focuses on making all the financial tools available.

“The real goal is to be able to give those tools back to financing, [to] the CFO to decide… how to get payments, when they decide to get them, to get them the fastest way possible.”

03:57 — In addition to processing payments in a quick and efficient manner, businesses also must make this easy for the customer. It needs to be seamless and integrate with solutions that customers already have in place.

“That’s one of the things that our customers really take away is, not only do they get paid faster, but it’s a really is a seamless experience for them in the product.”

06:44 — Jeremy references the notion of return on time invested (ROTI). Staying on top of trends within payment processing and B2B space is something PayTrace is “hyper-aware of.”

08:31 — For businesses or users who are looking to get started with accelerating payment processes, Mary encourages them to start by looking at how payments are currently being collected, and identify “how long bills sit there.” She notes how 93% of companies who have automated just 50% of their payment processes have seen significant operational efficiencies and cost savings. Similarly, Jeremy agrees that a good starting point is evaluating individual business needs.

11:29 — PayTrace will be attending Community Summit North America 2023 and will be at Booth #2203 on the Expo Floor. Mary and Jeremy will be presenting a session on Thursday, Oct. 19 at 8:30 AM, called “3 Tips to Make Take More (Payments) and Make More (Money).”

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