Forum Replies Created

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  • Jo deRuiter

    Member
    November 6, 2024 at 10:21 am in reply to: Cost field in Sales invoice
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    Hi @Pamela Stephenson

    Essentially, you told the GP System that there was a cost on that invoice, but no income. The cost field is for recording what the item cost YOU GUYS as a company so it would debit an income account because a cost is a debit in a sales transaction.

    To correct this you’ll need to void that – or return it depending on your process and re-enter it correctly – there is no other way to fix this one.

  • Jo deRuiter

    Member
    October 22, 2024 at 1:00 pm in reply to: GL Posting Setup
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    The duplicate check box AFTER the “Allow Transaction Level Posting” is if you want GP to post through even if you are posting from a transaction instead of posting the batch.

  • Jo deRuiter

    Member
    October 21, 2024 at 2:59 pm in reply to: "Help" (?) not working in BC23 onprem
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    Can you elaborate on it not working? Exact steps you are taking and exact error messages.

  • Jo deRuiter

    Member
    August 7, 2024 at 11:50 am in reply to: Analytical Accounting
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    Hi Wendy,

    Analytical accounting may not be what you need, there is not enough information to determine that in your post.

    Another easy way is to use MDA or Multi-Dimensional Accounting – you already own it, or you may actually need the project module – that is an additional cost if you do not already own it.

    Let us know exactly what you track and we may be able to recommend more.

  • Jo deRuiter

    Member
    August 7, 2024 at 11:47 am in reply to: Purchasing Invoice Remaining Extended Cost Field
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    I cannot find a field like that but you can do the math using POP10500

  • Jo deRuiter

    Member
    June 14, 2024 at 2:00 pm in reply to: Receivables Batch Posting
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    Elaine,

    In many cases the transactions are messed up and even Batch Recovery can’t work. In those cases you want to use SQL to fix the issue.

    My suggestion is to have your IT or partner open SQL, go to that database and reset the batch to a postable status as in Kerry’s note above. After that DO NOT TRY TO POST IT AGAIN. Go to the batch and print the batch edit list in order to determine just what is wrong with the batch. Fix the errors and THEN try and post the batch again!

  • Jo deRuiter

    Member
    June 14, 2024 at 7:47 am in reply to: Write off
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    Hi Calvin:

    There are a few ways and a few places – including an automated write off where you code in the limit you are willing to write off and all short-paid invoices or over-paid invoices will write off that small amount.

    First, in Sales Apply Document – a window used during cash receipts and applying payments and credit memos. as in the first screenshot here: (Caveat: If your company is setup to not allow write offs or limits you might not be able to do this)

    The same functionality is in Purchasing.

    In sales there is also the “Write Off” routine

  • Jo deRuiter

    Member
    June 7, 2024 at 11:38 am in reply to: Adding a footer to Report Template
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    Hi Howard,

    Are there any links in the footer you pasted in? That form does not like external links.

  • Jo deRuiter

    Member
    June 5, 2024 at 4:13 pm in reply to: Project Tracking
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    Ah! Okay, that is NOT Dynamics GP Native functionality it is a product by Blue Moon. I would reach out to Blue Moon for help on this.

  • Jo deRuiter

    Member
    June 5, 2024 at 1:28 pm in reply to: Project Tracking
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    Hi Eddie,

    Can you be specific by what you mean by “Project Tracking”? If it is the project module then let me know which report it is in order to best advise.

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    Hi Jill,

    You do NOT have to go one line at a time. The easiest way to reserve in bulk is to use the “Reservation Worksheet”. After you enter the sales order OR at a set time OR with slight development or scheduled jobs you could try and automate this.

    But you open “Reservation Worksheet”, then “Get Demand” and all lines that can be reserved pop in – it also asks you at the same time if you want to “bulk allocate” immediately and you can just say yes to that.

  • Jo deRuiter

    Member
    May 29, 2024 at 2:09 pm in reply to: GP Printing Issues After Upgrading to Windows 11
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    Hi @Jennifer Wheeler

    Have you updated all of your printer drivers?

  • Jo deRuiter

    Member
    May 16, 2024 at 10:52 am in reply to: Smartview Issue on Single Workstation
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    Hi Vicki,

    Have you verified that you’ve also installed SmartList Builder?

    SLB is what is controlling the view of smartlists, SmartView is just another SmartList view, not the SmartLists themselves.

    If you do not install SmartList Builder then any customer SmartLists they built with the Builder will not be visible.

  • Jo deRuiter

    Member
    May 10, 2024 at 10:28 am in reply to: GP 18.6.1695 (2023) Hung Quote from 12/31/99
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    Clay, I am in full agreement with Kerry – If you remove those from the tables it will not show up any longer. Be very careful removing them and be sure to get it out of all tables.

  • Jo deRuiter

    Member
    May 3, 2024 at 7:42 am in reply to: Two companies with same Name in same GP instance
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    Rick,

    I would still advise to make the company names the same EXCEPT at the end of them you can add “US” and “CAN” or whatever countries they are in.

    Such as ‘Aisling Dynamics US” and “Aisling Dynamics UK”.

    That should distinguish for the end users AND you can use a different field to pull in any legal name you need on forms.

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