Beat Bucher
Forum Replies Created
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Hi Howard,
Not sure if you ever figured out your performance issue on your SQL server, but that has not much to do with the grade “Enterprise” vs. “Standard”.. I have downgraded a client from Enterprise to Standard by moving the entire GP instance to a new SQL server and performance wise there was no difference in GP..
As @David_Morinello suggested, it’s all about the underlying Windows server setup.. Give it enough CPU’s and RAM, and your SQL / GP will run like a breeze. Speedy disks of course are a must..
HTH.
Beat
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Hi Pam,
You said that you upgraded the “Integrity Data” portion in GP.. but have you actually transferred your HRM module maintenance from Microsoft to Integrity Data ? if so, you should be able to get support from them directly..
If you’re not using the HRM module anymore, I’d just remove it completely from the system.
For references, the module numbers in the DYNAMICS.SET file for the HRM are :
1911 HRM Solution Series
4522 Payroll Integration to Payable
4933 Certification Manager
4955 Employee Health and Wellness
5974 Employee E-Mail Suite
6537 Integrity Data Activation
6759 Paycheck What If Calculator
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Hi Christine,
it depends how complex you want this to be… you could use GP Project Accounting combined with the Employee self-service Expense entry in GP.. or use some third party add-on to integrate the data with GP. It’s all about the budget and how many employees you have to manage in GP.
A product like Expensify uses web portals for employees and does offer some mobile apps if not mistaken. It does integrate with GP : Microsoft Dynamics Software Integration | Expensify
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Hi Howard,
I guess you’ve already tried the “in-private” mode of your Browser? if not, give it a try.. Remember that Chrome & Edge are both chromium-based browser and pretty much share the same engine under the hood..
Why not try to use FireFox to see if you get the same error? if you run into the same issue, you can assume that something in your Windows system is preventing those video links to get properly displayed… it can be anything from a faulty DivX library to some obscure graphic card library (yes, Graphic drivers can cause this kind of errors).
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Hi Samantha,
How do you process the SOP transaction e-mailing? are you sending them as a whole batch or individually from the SOP Entry form by using the print dialog form ?
I assume that you’re using Word Templates to e-mail out your invoices? or are there any other 3rd-party tools involved (like Adobe Acrobat or similar GP add-ons for e-mailing) ?
This kind of error messages are tough to debug, but not impossible. Have you tried to read thru this document / Article from Microsoft ? Dynamics GP Email Troubleshooting Guide – Dynamics GP | Microsoft Learn
Beat
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Hi @drewrosen ,
Not sure if you got that ever sorted out or resolved.. but it was my recalling that Azure does not allow for e-mailing out of SQL or SSRS.. that’s an imposed limitation by Microsoft on the non-Enterprise subscriptions of Azure.. They want you to pay for something that was natively built-in to SQL server..
Beat (aka GP Geek)
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I believe Microsoft released a Hotfix in January 2023 about some issues related to Workflows in GP. This is build 18.5.1635 and you may want to look if you could apply it in a TEST environment and see if it resolves your problem.
https://learn.microsoft.com/en-us/dynamics/s-e/gp/mdgp2018_patchreleases_377
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Hi Eddie,
To complement on what Kerry replied.. Unless you’re a Microsoft Partner and have a NFR license of GP as part of your partnership, there is unlikely a way you could have purchased your GP without going thru a reselling VAR / Partner.
Microsoft has your registered partner on file and you just have to ask them which one it is.. It happens sometime in companies that the person that was responsible for the management of GP licenses/maintenance contrat has left and didn’t provide the next person all the information, leaving them in the dark as to what their support includes.
Customers can change partners any time if not happy with the provided service by their current VAR. The new VAR would have to get some papers signed by the customer to officialize the transfer to the new partner. Even with a registered VAR, you’re not obligated to use them to perform your upgrade. You can go with any independent consultant you feel confortable with.
Request several quotes for your update..
HTH,
Beat
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See if that one works..
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Christine,
Since you’re quite new to this position (and likely GP), you may not know yet the full extend of the community power and all the shared support..
Have a look at this blog site from a respected GP expert that’s been around the community for 20+ years: Victoria Yudin | Receivables SQL Code
This site is a treasure chest for GP users (and fans), and if you have someone that can help you with creating SQL views in your system, then you’ll be in heaven with her scripts. You can use those scripts both in SmartList Designer or Builder (eOne), or even use them directly in Excel refreshable workbooks.
Good luck!
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Hey “That CanadianGuy”…
As Jo stated, it’s a very bad idea to change the GP table schema and field definitions.. at every next upgrade you run the risk to scrap your customizations as the table might get recreated in the process of upgrading.
Another alternative to use the eOne Extender product is GP PowerTools and the developer module.. With modifier you can add new fields into existing forms and populate the data with a code logic in GPPT. I agree that it requires more programing skills than using Extender, which is also easier to query data from later on.
