MVP Insights: 15x Microsoft MVP Chris Cognetta Talks AI, Community Contributions, Summit NA Sessions
In this episode of the MVP Insights Podcast, Giuseppe Ianni chats with Chris Cognetta, Chief Technology and Innovation Officer, congruentX, Microsoft MVP, about his community involvement that led to him becoming an MVP, AI innovations, and his experiences with Community Summit North America.
Key Takeaways
- Becoming an MVP: Individuals have to earn their title as an MVP every year by being involved in ways like speaking engagements, community effort, product feedback, and leadership. Cognetta’s 15 years of MVP involvement started with Community Summit NA and connecting with people. He shared the backstory of the tech medic stations at the event. “That was the first way of giving back to the community, being part of that and really just sharing knowledge.” He has also been intentional about encouraging and mentoring others in the community.
- AI: For the last three years, Cognetta explains that he has been an AI MVP. “We’ve been doing AI before people were talking about it.” It started with conversational intelligence in 2017-2018, exploring conversations and the impact of AI and machine learning. That led to “becoming what our product dialog copilot is today. That also allowed us to be the forerunners and agents, and we have a library of over 50 agents out there available for all different kinds of things.”
- Innovative focus: Cognetta adds how congruentx’s platforms help monitor AI usage and outcomes. He is particularly excited about how all of congruentx’s developments come together. “It’s an ongoing managed services play on top of the agents and, again, adding that outcome back to the customer. You achieve your outcome, you achieve your goal, your agents work. That’s an easy thing to pay for.”
- Summit NA: “I love to listen to the community,” Cognetta says about Community Summit NA. “It’s like the heartbeat of the community there.” He notes his sessions and AI labs, which create a space for attendees to ask questions. He will also be part of the tech medic desks. He’s looking forward to hearing about the growth of previous attendees who have applied what they have learned from Community Summit sessions.
Community Summit NA is the largest independent Microsoft AI & Business Applications User Conference on the planet. Register today for four days of big ideas, education, training, networking, and more to define your relevance in the AI era.
