AI Agent & Copilot Podcast: Shawn’s 2025 Copilot Wishlist
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward, Vice President, sa.global, UG Expert, tells viewers what’s on his 2025 wishlist for Microsoft Copilot.
This episode is sponsored by the AI Agent & Copilot Summit NA, taking place March 17-19, 2025 in San Diego, California.
Key Takeaways
- Overview: Shawn reflects on the rapid advancements of AI, specifically Microsoft Copilot, in 2024 and sets goals for 2025, emphasizing the need for Microsoft’s Copilot to surpass the popularity of ChatGPT by leveraging and securing the AI model to create specialized agents.
- Prompt scheduling: Shawn is a fan of using Copilot for Microsoft 365 applications like Teams, Outlook, and Excel. He expresses a desire for the ability to schedule prompts and have them delivered automatically, rather than having to manually request the data each time, which he believes would be a game changer.
- Stronger interaction: Next, he wishes for a more user-friendly way to interact with Copilot, similar to how Cortana was used, to improve end-user adoption. Shawn believes personifying Copilot could make it more approachable. “I want to be able to talk to AI,” he notes. “I don’t think that’s a big ask.”
- Proactive Copilot: Further, Shawn hopes that in 2025, Copilot will be more proactive in managing his business obligations, such as emails and messages, by identifying and reminding him of tasks he might have missed. Ideally, this feature would reduce the reliance on manually requesting information and improve efficiency.
- Meeting efficiency: In 2025, Shawn hopes Copilot will be able to analyze meeting content and discussions to provide feedback on how to make meetings more efficient, such as identifying missing attendees or suggesting if the meeting could have been an email.
- Image generation: Futher, he hopes for significant improvements in Copilot’s image generation capabilities, addressing issues like hallucinations and sloppiness. In 2025, Copilot should match the quality of other AI image generation tools and he suggests enhancing the feedback loop to improve the system.
- Improved accessibility: Shawn emphasizes the importance of improving accessibility in Microsoft’s UI for 2025, particularly for visually impaired users. He believes integrating voice interaction and third-party speaker connectivity would greatly benefit individuals with disabilities and should be prioritized. Additionally, Shawn suggests that in 2025, Copilot could help with physical well-being by recognizing when users have been inactive for too long and suggesting activities, another means of AI being helpful.
- Enhancing user skills: Next, Shawn hopes that Copilot will provide simple, proactive help by suggesting templates and offering tips to improve users’ skills in applications like Excel and PowerPoint.
- Learning paths to increase adoption: Finally, he expresses that Copilot could teach users how to use software through learning paths or gamification, making it more engaging and increasing user adoption. Ultimately, this approach would create a safer space for users and help them feel more comfortable with the technology.
Stream the audio version of this episode here:
AI Agent & Copilot Summit NA is an AI-first event to define the opportunities, impact, and outcomes possible with Microsoft Copilot for mid-market & enterprise companies. Register now to attend AI Copilot Summit in San Diego, CA from March 17-19, 2025.
