Summit Launchpad: Metafile Prioritizes User-Friendly Efficiency in ERP System Transitions
In this Summit Launchpad interview,Ā Katia Mason, Director of Marketing and Client Success, Metaviewer, chats with Giuseppe Ianni, VP, Community Director, Dynamic Communities, about how the company helps customers through challenging ERP transitions and prioritizes providing user-friendly technology.
Key Takeaways
- CompanyĀ overview: Metafile has over 45 years of extensive experience supporting organizations across multiple ERP systems. It aims to simplify daily work for accounts payable managers and teams through efficient, user-friendly automation.
- CustomerĀ challenges: Mason notes that a central challenge that comes up in customer conversations is identifying what would be the best path for them. “To be honest, nobody wants to change an ERP system. It’s a nightmare,” she says. With AI being part of everything now, “I think this efficiency, predictability, and still being a human with all of this, I guess that’s almost the biggest challenge: How to organize and find themselves in all of this.” That’s where Metafile by MetaViewer steps in.
- Launching at Summit NA: Metafile plans to launch its new AI platform at Community Summit North America. “It’s currently in the making,” Mason shares. Its developers and team are working to ensure the UI is user-friendly and understandable.
- Advice for attendees: For attendees looking to get more value from their technology or investments, Mason emphasizes the importance of choosing technology that is easy to use. “It should be super user-friendly, so just look at that and maybe plan that transition between the tools and between the ERPs.”
Community Summit NA is the largest independent Microsoft AI & Business Applications User Conference on the planet. Register today for four days of big ideas, education, training, networking, and more to define your relevance in the AI era.
