Academy Preview: Service Management – Service in the Real World

service management

Presented from the perspective of how the end-user utilizes the functionality. The session, led by Robb Delprado on October 17, starts with Service Items and Service Management Setups then dives into the additional functionality Standard Service Codes, Standard Warranties and third-party Warranties and Resource Planning.

Learning objectives:

  • Learn how to set up Service Mangement based on your requirements – know the options available
  • Learn how to utilized standard service order functionality
  • Learn how to utilize advanced service functionality – Standard Service Codes, Service Contracts, Self Warranties, Follow-up Segments

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