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How Standard Service Codes Improve the Efficiency of Your Service Department
UG Expert Robb Delprado explains how Standard Service Codes in Business Central improve the efficiency and accuracy of data entry.
AI Copilot Podcast: UN’s Lambert Hogenhout Says AI Requires Rethinking Workforce, Skills
AI Agent & Copilot Summit keynote speaker discusses the UN’s current approach to AI, opportunities presented by copilots, and the need for businesse…
Different Types of Automation Possible with Power Automate
UG Expert and Microsoft MVP Pablo Moreno details the various types of automation that are possible with Power Automate.
Evaluating Inventory Tracking in D365FO: Advantages, Limitations, and Recommendations
Understanding the benefits and challenges of D365FO’s inventory tracking features can enhance reporting capabilities and optimize logistics for manu…
Feature Showdown: Power Platform Environment Settings App
UG Expert Heidi Neuhauser presents a comparison of the Power Platform Environment Settings App vs. the sales and service hubs.
AI Agent & Copilot Podcast: Microsoft MVP Brad Prendergast on Embracing AI, Business Central, and Microsoft Copilot
Microsoft MVP Brad Prendergast joins the AI Agent & Copilot Podcast to share his impressions and applications of artificial intelligence and specifica…
What to Expect From the Dynamics 365 Business Central 2025 Release Wave 1
Leading up to the D365BC 2025 Release Wave 1, UG Expert and Microsoft MVP Saurav Dhyani breaks down what new features and enhancements users can expec…
Building AI Agents and Copilots: How to Select and Use the Right Tool for Your Business
Gain in-depth insights into the options and decision points that customers face when building AI agents and Copilots, with deep analysis of Microsoft …
Mastering the Distinctions Between Pegging and Reservation in Dynamics 365 Finance & Operations
UG Expert Crystal Ahrens describes how understanding the differences of pegging and reservation can empower D365FO users to optimize their inventory m…
AI Agent & Copilot Summit Agenda Now Available
The full agenda for AI Agent & Copilot Summit, running March 17-19 in San Diego, CA, has been released. Get the details in the press release.
Overview of Power Platform Environments Settings Model-Driven App
UG Expert Heidi Neuhauser reviews the Power Platform Environment Settings model-driven app and its new features compared to classic.
AI Copilot Podcast: Grant Dess of Microsoft Details Partner’s Copilot Innovation
AI Agent & Copilot Summit programming committee member discusses a strategic partner that’s using Copilot technology to streamline meetings.
AI Agent & Copilot Podcast: Seth Bacon of RSM Discusses AI Use Cases Across Industries
AI Agent & Copilot Summit programming committee member highlights AI's impact in verticals including retail, government, consulting and tax/audit.
Seer365 App Streamlines Request for Proposal (RFP) Process Using AI, Automation
With its AI-driven RFP solutions, Seer365 is revolutionizing the way Request for Proposals are documented, mapped, and generated.
AI Copilot Podcast: sa.global’s Stephen James on AI-Driven Transformations
sa.global leader explains the value - for his company and for clients - of compressing implementation timeframes while leveraging AI and copilots for …
How to Customize the Opportunity Closed Form in Dynamics 365
Take 5 minutes and learn from Heidi Neuhauser how to customize the opportunity closed form in Dynamics 365 Sales Hub.
Microsoft’s Charles Lamanna: How AI Agents and Copilots Drive Business Transformation
Microsoft’s Charles Lamanna, Corporate VP, Business & Industry Copilot weighs in on the power of agents and copilots working together, the future of…
AI Copilot Podcast: HEICO Companies’ Crystal Ahrens on AI in Customer Service Use Cases
AI Agent & Copilot Summit programming committee member discusses AI opportunities in customer-facing activities, financial reconciliation, and supply …
AI Agent & Copilot Podcast: Shawn’s 2025 Copilot Wishlist
As 2025 kicks off, UG Expert Shawn Dorward shares his 2025 "wishlist" for more advanced Copilot capabilities in the latest episode of the AI Agent & C…
Charles Lamanna of Microsoft: AI Agents and Copilots ‘Completely Change’ How We Work
Microsoft Copilot VP Charles Lamanna outlines his company's agent/copilot vision, why orchestration is so critical, and how applications will take on …
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