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ERP Implementation Process: Key Steps for Success
Implementing or replacing an Enterprise Resource Planning (ERP) system is one of the most significant initiatives a business can undertake. UG Expert …
AI Agent & Copilot Podcast: Microsoft’s Ray Smith on How AI Transforms Businesses
Microsoft's Ray Smith provides key takeaways from his keynote at the AI Agent & Copilot Summit, including the customer journey and business transforma…
MVP Insights: Brad Prendergast Shares Tips for Navigating AI, Leveraging Community Connections
Welcome to “MVP Insights,” a podcast that explores the universe, ideas, and opportunities of the brightest stars in the Microsoft business applications ecosystem. In episode…
How Microsoft Copilot Works in Dynamics 365 Finance & Operations
UG Expert Crystal Ahrens explains how Microsoft Copilot works in D365FO as well as how users can benefit from it.
AI Agent & Copilot Podcast: Kristoffer Ruyeras Shares Copilot Use Cases, Influence of AI on Business Tools
On this episode of the "AI Agent & Copilot Podcast," Kristoffer Ruyeras joins Shawn Dorward to share how he uses Copilot to improve personal productiv…
Preparing for Microsoft’s New Power Platform Admin Center
UG Expert Pablo Moreno shares what users should get excited for with Microsoft's upcoming updates to the Power Platform Admin Center.
AI Agent & Copilot Podcast: Microsoft’s Bryan Goode on the Big Picture of Transforming with AI
Bryan Goode talks about Microsoft's big picture with AI, the customer perspective, and recommendations for business leaders incorporating AI into busi…
How to Manage View Access with Security Roles
UG Expert Heidi Neuhauser describes the steps for admin users to configure access to system and public views using security roles.
AI Agent & Copilot Podcast: Microsoft’s Cecilia Flombaum Defines an ‘AI-First Company,’ Transformation of Biz Apps
Microsoft's Cecilia Flombaum defines what it means to be an "AI-first company," and shares insights on the transformation of business applications as …
Using Release Planner to Stay Updated on New Business Central Features
UG Expert Amanda Mayer shares how Business Central users can stay up-to-date on existing features as well as upcoming releases using Release Planner.
New Features in Microsoft 365 Copilot Enhance User Productivity
UG Expert and Microsoft MVP gives an overview of the latest features in Microsoft Copilot, which enhance user productivity and the tool's usefulness.
Implementing a Copilot Agent in Dynamics 365 Finance & Operations for Order Status Queries
UG Expert Crystal Ahrens provides a step-by-step approach to building a proof-of-concept and optimizing Copilot in D365FO.
From Clippy to Copilot: How AI Went from Cute to Crucial in Microsoft 365
UG Expert Shawn Dorward reflects on how far Microsoft has come from its use of Clippy to introducing Copilot to help users work smarter.
Service Management Overview in Dynamics 365 Business Central
UG Expert and Microsoft MVP Robb Delprado gives a detailed overview of Service Management in Dynamics 365 Business Central.
MVP Insights: Marie Wiese on Benefits of Copilot for CRMs, Understanding Your Buyer
Mircosoft MVP Marie Wiese emphasizes how Copilot can help users optimize their CRM use as well as the importance of knowing your buyer.
How Microsoft Fabric Can Simplify Your ERP Migration Journey
UG Expert and Microsoft MVP shares how Microsoft Fabric assists with ERP migrations, given its significant benefits in streamlining processes.
Writing Effective Copilot Prompts in Dynamics 365 Finance & Operations
UG Expert Crystal Ahrens shares tips and use cases for writing effective Copilot prompts in Dynamics 365 Finance & Operations.
What You Shouldn’t Use Copilot For (Yet)
Although Copilot boosts productivity in many cases, there are still areas in which human influence is still needed. UG Expert and Microsoft MVP Shawn …
AI Builder Prompt Features Coming With Power Platform Release Wave 1 2025
UG Expert Kylie Kiser elaborates on more features coming with Release Wave 1 for using prompts in AI Builder.
AI Agent & Copilot Podcast: Gaining Confidence in AI Tech with Sikich AI Factory
Heidi Bamburg discusses the launch of the Sikich AI Factory, which provides customers with an environment to be hands-on with AI applications.
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