[David Wiser]

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It should also be noted that receiving a GL line does not post anything. The posting to the actual GL account occurs during invoice posting, so Cliff’s suggestion is probably best. Zero out the amount on the GL line and go ahead and post.

[David Wiser]

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Carlos, are you asking if this is possible and how to do it? Not sure that this is possible, but will need a developer to chime in. @bradprendergast

[David Wiser]

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Like Chris, I also do not have any blank user IDs. If the personalization was done for the role, it is captured in the “Customized Pages” page. Did you recently remove a user? If so, they may have had personalized pages. Also, I noted that all your examples had “Legacy Personalization” checked. This usually means the personalization was made in an earlier version of NAV.

[David Wiser]

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A couple of questions:

1. You said the quantities in the Item Ledger Entry are 1 and -1. Is that also true for the Remaining Inventory fields? Since this is a service item, the remaining quantities should be zero for both the receipt and the undo receipt.

2. On the item card is a flag labeled “Cost is Adjusted”. Is this checked or unchecked. For service items, this should always be checked since the item never has adjust costs run against it.

Lastly, can you run the close inventory process with the debugger turned on? Upon failure, the system should provide the actual item which is throwing the error. I have seen where the error message presented is not showing the actual item that is in question.

Dave

[David Wiser]

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Great video. I will also mention that you should be consistent with what printer you are using to print the checks. Do not assume that all printers print exactly the same. I’ve seen where the layout is slightly different depending on the printer being used.

[David Wiser]

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Generally, when planning for an item using the Planning or Requisition Worksheet, the system will use the default vendor on the item card when adding the purchase suggestion on the worksheet. The exception to this goes back to Amanda’s question on whether you’re using Stockkeeping Unit Cards by location. If so, you can specify the default vendor for the item for that specific location. As a result, on the planning worksheet, it there is demand for that item at the specific location, the system will first look to the SKU card for the vendor before going back to the item card for the vendor. This can really help purchasing as different locations may source items from different vendors.