Delete User Personalizations

  • Linda Landers

    April 28, 2023 at 11:13 am

    This shows the list of users and their personalized pages. To clear a user’s personalization, click the relevant row, or choose Manage, and then choose Delete.

    • Lewis Rosenberg

      April 28, 2023 at 11:35 am

      Yes, thank you Linda. I am aware of that. It the example I provided, however, there are no user IDs associated with the rows.

  • Chris Warren

    April 28, 2023 at 1:13 pm

    That’s interesting. I just checked in my BC21 environment and don’t have blank entries like that.

  • David Wiser

    May 2, 2023 at 2:02 pm

    Like Chris, I also do not have any blank user IDs. If the personalization was done for the role, it is captured in the “Customized Pages” page. Did you recently remove a user? If so, they may have had personalized pages. Also, I noted that all your examples had “Legacy Personalization” checked. This usually means the personalization was made in an earlier version of NAV.

  • Jessie Sanger-Picard

    May 4, 2023 at 10:55 am

    I have this same issue, (BC14). User ID is blank but on some the User SID is there. on others, it’s just a dummy user sid. like the user was deleted.

  • Lewis Rosenberg

    July 27, 2023 at 1:08 am

    Just a follow up on this thread: I was informed that these are orphaned records and they are safe to delete. This situation could have been created in older versions of NAV if a user was deleted but the user’s personalizations were not deleted.

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