Latest Customer Experience (CRM) Content — Page 29
A Field Guide to Field Service: Demo, Pros/Cons and Gotchas
Dynamics 365 for Field Service, now on version 8.x, has come a long way since Microsoft first acquired the FieldOne…
December 3, 2021
Training: It Doesnāt Have to be Boring!
Have you ever participated in training and watched the clock counting the minutes until it's over? Sadly, that is not…
December 2, 2021
The “C” in CRM is for C-Suite: The Role of Leaders in Customer Engagement Success
You are pumped about this awesome add-on you found at the DSLUG conference that will save you a ton of…
December 2, 2021
Robotic Process Automation (RPA) for the SMB Market
Building on our successful Acceleration Economy Media contribution āHyperautomation in Manufacturing: Competing in an Acceleration Economyā, this session will take…
December 2, 2021
Ransomware: The Penetration Testers You Did Not Hire
Attend this session where experts share their advice regarding the security and ransomware risks facing both on premise and cloud…
December 2, 2021
Dynamics 365 Sales & LinkedIn Sales Navigator Together
In this session Iāll discuss the functionality of the integration between Sales Navigator and D365 Sales. I'll show how to…
December 2, 2021
Using IoT and Connected Field Service to Transform the Customer Experience
Dynamics 365 for Field Service and IoT helps you transform your service business and deliver outstanding customer experiences. In this…
December 2, 2021
Dynamics 365 and WordPress. How to connect with your Dynamics systems to the outside world.
Learn how to connect your WordPress site to Dynamics 365 through Power Automate in this informative session. You'll learn how…
December 2, 2021
Introduction to AI in your Power Platform Environment
Letās talk about how to get started with infusing AI into your Power Platform environment. We will cover what AI…
December 2, 2021
Dynamics Customer Insights: Slice and dice customer data to gain value insights
Together we will cover start to finish all of the segments of Dynamics Customer Insights from data ingestion to the…
December 2, 2021
Envision the Future – Creating a Visionary Demo
Fasten your seatbelts - it's going to be a rapid ride through Dynamics 365! Dynamics 365 and your customer's…
December 2, 2021
Project Operations – Rationalization, Integration and Benefits!
Companies whose primary revenue generation comes from service-based projects have a lot to be excited about from the release of…
December 2, 2021
Virtual Reality: Practical Training
Safety first, always - The Future of Business: Connecting Field Service Management to the Internet of Things Ā How is your…
December 2, 2021
How to be a Great CRM Administrator
So you "own" the CRM system and your job title says Administrator - but are you rocking your role or…
December 2, 2021
Marketing Automation and Your CRM
Want to make the most of your Microsoft Dynamics and marketing automation platform integration? Bring your marketing automation strategy questions…
December 2, 2021
Sales Dashboards that Make a Difference
Remember your first demo of Dynamics 365 or Sales? The dashboards looked so helpful, intuitive and even exciting? But a…
December 2, 2021
Is Dynamics 365 Dead?
Can we build an entire CRM system with Power Platform? But all I do is Dynamics! Should I still even…
December 2, 2021
What is PowerFX?
Microsoft Power FX is the low code language for expressing logic across the Microsoft Power Platform. Ā It is the same…
December 2, 2021
Why Use Dataverse and Build Model-Driven Apps?
Are you still using SharePoint Lists, Access Databases, or Excel Workbooks to support mission critical or enterprise business processes? Why…
December 2, 2021
911, Help Me Rescue My Failing Project
Missing deadlines, overruns in cost, changes to leadership, errors on every corner. These are all sure signs that your CRM…
December 2, 2021
