Integrating Copilot Studio Into Power Platform

Shawn Dorward upacks how new updates are enabling users to connect customer copilots into their everyday Power Platform workflows.

Shawn Dorward · June 20, 2025

AI Agent & Copilot Podcast: How Agent Orchestration Impacts Personal, Business Productivity

UG Expert and Microsoft MVP Shawn Dorward explores Agent orchestration, which reimagines AI not just as a single assistant but as an entire collaborative team that autonomously gets work done.

Shawn Dorward · June 18, 2025

Scaling AI Adoption with Copilot Studio

AI adoption in the workplace isn’t just a tech initiative; it’s a people strategy. That’s especially true with Microsoft’s Copilot…

Shawn Dorward · June 13, 2025

AI Agent & Copilot Podcast: The Fundamental Mindset Shift of Copilot Tuning

UG Expert Shawn Dorward dives into how Copilot tuning is more than just a new feature, as it shifts perspectives on AI adoption.

Shawn Dorward · June 11, 2025

What’s New in Microsoft 365 Copilot Chat

Microsoft has continued to roll out updates for Copilot Chat, with smarter interaction capabilities, Microsoft 365 integrations, and more.

Shawn Dorward · June 10, 2025

How to Make Copilot Your Daily Digital Assistant (Without Overcomplicating It)

UG Expert and Microsoft MVP shares ways to take advantage of Copilot capabilities by using it as a daily digital assistant.

Shawn Dorward · May 21, 2025

The Secret to Smarter Meetings: Copilot’s Best Features You Should Be Using

UG Expert and Microsoft MVP Shawn Dorward shares five Copilot features you should be using in meetings.

Shawn Dorward · May 16, 2025

AI Agent & Copilot Podcast: Copilot Use Cases for Navigating Tariff Complexities

UG Expert Shawn Dorward provides Copilot use cases for business leaders to be forward-thinking in managing the impact of tariffs.

Shawn Dorward · May 14, 2025

Microsoft 365 Copilot Just Got Smarter With New Features

Microsoft rolled out new features for Copilot making work more human, more connected, and less overwhelming.

Shawn Dorward · May 9, 2025

AI Agent & Copilot Podcast: How Microsoft Copilot Assists with Accessibility, Creates Inclusive Opportunities

UG Expert and Microsoft MVP Shawn Dorward explores the ways that Microsoft Copilot is improving accessibility for users, sharing relevant use cases.

Shawn Dorward · May 7, 2025

What’s New with Microsoft 365 Copilot: Updates You Should Know

UG Expert and Microsoft MVP, Shawn Dorward, outlines the new Copilot features introduced this month.

Shawn Dorward · May 1, 2025

AI Agent & Copilot Podcast: What’s New in Copilot Studio in Q1

UG Expert and Microsoft MVP Shawn Dorward shares what's new in Copilot Studio, covering various updates across Q1.

Shawn Dorward · April 23, 2025

AI Agent & Copilot Podcast: Developers, End-Users, and the Impact of AI

The role of Copilot in product and application development raises questions about the roles of developers and end-user, which UG Expert and MVP Shawn Dorward discusses in the latest episode.

Shawn Dorward · April 16, 2025

AI Agent & Copilot Podcast: Kristoffer Ruyeras Shares Copilot Use Cases, Influence of AI on Business Tools

On this episode of the "AI Agent & Copilot Podcast," Kristoffer Ruyeras joins Shawn Dorward to share how he uses Copilot to improve personal productivity.

Shawn Dorward · April 14, 2025

New Features in Microsoft 365 Copilot Enhance User Productivity

UG Expert and Microsoft MVP gives an overview of the latest features in Microsoft Copilot, which enhance user productivity and the tool's usefulness.

Shawn Dorward · April 9, 2025

From Clippy to Copilot: How AI Went from Cute to Crucial in Microsoft 365

UG Expert Shawn Dorward reflects on how far Microsoft has come from its use of Clippy to introducing Copilot to help users work smarter.

Shawn Dorward · April 8, 2025

What You Shouldn’t Use Copilot For (Yet)

Although Copilot boosts productivity in many cases, there are still areas in which human influence is still needed. UG Expert and Microsoft MVP Shawn Dorward shares his opinions in his latest blog.

Shawn Dorward · April 3, 2025

Customer Service and Copilot: It’s Time to Raise the Bar

UG Expert Shawn Dorward explores the potential of applying Copilot to customer service functions to transform the future of work.

Shawn Dorward · March 19, 2025

4 Must-See Sessions at the AI Agent & Copilot Summit 2025

Gain insight on some of the AI Agent & Copilot Summit sessions you won't want to miss, including hands-on, real-world Copilot applications.

Shawn Dorward · March 14, 2025

AI Agent & Copilot Podcast: Innovative Use Cases for AI Agents and Copilot Studio

UG Expert Shawn Dorward lists use cases to consider for AI agent and Copilot technologies, challenging it beyond common day-to-day uses.

Shawn Dorward · March 13, 2025