Posts by Shawn Dorward — Page 2
Why Leaders Need a New Data Strategy
AI readiness starts with operational discipline, not prompt writing. In a Copilot-driven ERP environment, consistent data becomes a leadership-level competitive advantage.
March 5, 2026
3 Ways Business Central Empowers You to Post with Confidence
Posting fast in Business Central is common, but a few built-in guardrails can prevent costly mistakes. Learn how Preview Posting, dimensions, and warnings keep entries clean and reporting reliable.
January 30, 2026
AI Agent & Copilot Podcast: Frameworks For Measuring AI Success Beyond Metrics
Shawn Dorward shares a framework for measuring AI success that goes beyond meaningless metrics and suggests true impact.
January 28, 2026
AI Agent & Copilot Podcast: Overcoming the Vanity AI Metrics Trap
Continuing his series āAI Starts with Leadership Success,ā UG Expert and Microsoft MVP, Shawn Dorward, explains why focusing on usage metrics in AI doesn't always equate to value.
January 21, 2026
From Features to Habits: How Teams Are Actually Using Microsoft 365 Copilot
Copilot value comes from consistent, repeatable habits, not endless feature exploration. Start with a few high-impact moments, then repeat what works.
January 19, 2026
Where Copilot Falls Short ā What Teams Do to Fix It
Shawn Dorward addresses common Copilot misconceptions, and how teams who aren't utilizing it's full potential can get back on track.
January 15, 2026
AI Agent & Copilot Podcast: Why AI Adoption Is a Leadership Problem, Not a Tech Problem
UG Expert and Microsoft MVP, Shawn Dorward, explains why AI adoption stems from a leadership level - not an IT or a tech level.
January 14, 2026
What’s New in Microsoft 365 Copilot
UG Expert and Microsoft MVP, Shawn Dorward, shares the latest features of M365 Copilot that rolled out in December.
January 12, 2026
The New Leadership Skillset: Managing a Human + AI Hybrid Workforce
AI isnāt just adding new tools to the workplace ā itās reshaping the very structure of how work gets done.…
January 7, 2026
AI Agent & Copilot Podcast: Summit NA 2025 Reflections, Updates
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward reflects on his experience at Community Summit NA…
December 22, 2025
The Surveys Agent: Your New Always-On Feedback Analyst
Shawn Dorward explains the impact of the news Surveys Agent for Microsoft 365 Copilot on organizations and individual users.
December 19, 2025
AI Agent & Copilot Podcast: Allowing AI Agents to Negotiate on Behalf of Humans
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward explains how AI agents can handle complex tasks…
December 17, 2025
AI Agent & Copilot Podcast: An Update on Shawn’s AI-Influenced Fantasty Football League
Shawn Dorward gives an update on his AI-influenced fantasy football league, comparing it to the league he crafted originally.
December 10, 2025
Monthly Round Up: New Features in Microsoft 365 Copilot
Shawn Dorward shares a recap of the latest announcements and enhancements to Microsoft 365 Copilot that came about in November.
December 8, 2025
AI Agent & Copilot Podcast: AI as a Manager
UG Expert Shawn Dorward considers whether AI and Copilot can serve as a middle manager in the workplace with its expanding capabilities.
October 29, 2025
AI Agent & Copilot Podcast: Why Computer Use Agents Are Game Changers for Users
Shawn Dorward explores the potential of computer use agents, considering use cases and how organizations and users will benefit.
October 22, 2025
Undo and Correct Features Every Business Central User Should Know
Shawn Dorward reviews common "undo and correct" features in Dynamics 365 Business Central.
October 20, 2025
AI Agent & Copilot Podcast: Claude Added as a ‘Brain’ Behind Copilot Studio Agents
With Claude added to Copilot Studio Agents, Shawn Dorward discusses what this means for users and the implications it will have on businesses.
October 13, 2025
Copilot Confessions: 5 Things I Never Thought Iād Let AI Do for Me at Work
UG Expert and MVP Shawn Dorward shares five things he didn't expect AI to assist with at work that have proven to be beneficial.
October 10, 2025
5 Workplace Nightmares Copilot Can Fix
Shawn Dorward shares five workplace scenarios and how Microsoft Copilot can address them effectively.
October 7, 2025
