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AI Agent & Copilot Special Report: Microsoft’s Ryan Dorrheim on Dynamics 365 for Nonprofits

Dynamics Communities September 18, 2025 Video

Microsoft Copilot

In this AI Agent & Copilot Special Report, John Siefert is joined by Ryan Dorrheim, Solution Engineer, Microsoft, who shares insights on Microsoft’s involvement in the nonprofit space as well as his session at Community Summit North America.

Agents & Copilots are defining the future of Dynamics, CRM, Power Platform, Azure, Fabric, and more. Register for Community Summit NA 2025, running October 19-23 in Orlando, FL, to explore and discover what this means to you.

Key Takeaways

  • Nonprofits: Microsoft is gaining traction in the nonprofit space. It provides dedicated solutions and a pricing model specifically for nonprofits.”The heart of Microsoft’s mission is to empower people all across this planet to do and achieve more,” Dorrheim says.
  • Incorporating tech: Microsoft Elevate, formerly called Tech for Social Impact, encompasses bringing nonprofits into the new digital age. A lot of the AI functionality is not only baked into many of the solutions, but it’s also at the fingertips of users to help them do and achieve more. “It really is the heart of impact of how we’re able to do more with less,” he notes. How can technology take care of some of the day-to-day mundane tasks so we can continue doing what we love?
  • Summit NA: Dorrheim will be speaking at Community Summit North America on Monday, October 20th. The session, “The Heart of Impact: How Nonprofits Thrive with Dynamics 365,” will cover how nonprofits can streamline operations, deepen engagement, and amplify their impact with Microsoft Dynamics 365. His goal, while at Community Summit, is to connect with as many people as possible and help attendees find a starting point and opportunities to move forward.
  • Inspiring leaders: During Dorrheim’s session, he is going to show uses that will be relevant from the user perspective. He aims to inspire leaders, forward thinkers, and board members who have to determine how to do more with technology at a nonprofit. He notes, “I want you to leave inspired that there is a way through this that is very budget-friendly.”

Stream the audio version of this episode here:

To explore and discover how Agents & Copilots are defining the future of Dynamics, CRM, Power Platform, Azure, Fabric, and more, join us at Community Summit NA 2025. 
Categories: Copilot, Customer Experience (CRM), User Group Communities
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