Using IoT and Connected Field Service to Transform the Customer Experience

Dynamics 365 for Field Service and IoT helps you transform your service business and deliver outstanding customer experiences.

In this session, learn how companies are using Dynamics 365 and IoT to: 

1) Drive operational efficiency with IoT, 

2) enhance the service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary, 

3) automate and improve scheduling to dispatch the right technician and get the most value out of your resources and 

4) empower technicians with a 360-degree view of your customers.  

You’ll walk away from this session with knowledge of how utilizing the Power Platform with Dynamics 365 for Field Service can transform your service organization today!