Enhancing Dynamics GP with Centerprism: A Comprehensive ERP Solution for Modern Business Needs
In episode 62 of the “Inside Dynamics Communities” podcast, Ryan Gonzales, Senior Sales Director of Dynamics Communities and Summit NA, and Pam Misialek, Community Director of Dynamics Communities and Summit NA, are joined by Michael Hollingsworth, President/CEO, Centerprism, and Heather Turlington, CFO, Carolina Services of Fayetteville. The group discusses how Centerprism enhances GP with a modern interface, improved performance, and additional modules, making it easier for businesses like Carolina Services of Fayetteville to manage their operations, and highlights the company’s presence at Community Summit NA 2024.
This episode is sponsored by Community Summit North America, the largest independent gathering of the Microsoft Business Applications ecosystem, taking place Oct. 13-17, 2024, in San Antonio, Texas. Register today to connect with thousands of users across the Microsoft business applications ecosystem at the for user, by user event.
Key Takeaways
- Overview: Centerprism is a comprehensive ERP system designed to enhance GP by providing a modern interface, improving performance, and adding various modules that would typically need to be purchased separately. Heather explains Carolina Services of Fayetteville, which includes 18 companies, primarily focuses on the moving and storage business, serving the Department of Defense and military members. As the CFO, she references the challenge of managing a large Chart of Accounts, but notes that solutions such as Centerprism have made the job easier.
- Addressing customer needs: Initially, Using SmartLists within Dynamics GP was useful, but extracting data was challenging due to the large Chart of Accounts. Heather explained she wanted a more intuitive way to filter data without needing extensive pre-knowledge, which Smartlist’s free version didn’t provide. When attending Community Summit NA 2023 in Charlotte, NC, she went to find a more user-friendly reporting service like Centerprism.
- Centerprism at Summit NA: Centerprism will be at Booth #1460 on the Expo Floor at Community Summit NA 2024. Michael invites people to visit the booth to discuss any GP-related issues, as the company offers a full spectrum solution with various add-ons like AP automation, CRM, manufacturing, and more. Additionally, Centerprism enhanced existing GP modules and redesigned maintenance screens to be more user-friendly and easier to navigate. Heather adds that the team at Centerprism is dedicated to providing their clients with complete service commitment and resolution when using their products.
