Tip for CRM Users: How to Load the ‘Switch to Classic’ Button

Heidi Neuahuser shares a tip for resolving the issue of the “Switch to Classic” button taking too long to load in Dynamics 365 CRM.

Key Takeaways

• Launch in a second tab: If the “Switch to Classic” button gets stuck endlessly loading, opening the same action in a second tab often forces it to load almost instantly.
• Legacy views: This workaround is especially useful when accessing features only available in classic or legacy views, such as table controls, entities, views, business rules, or legacy areas in the Power Platform Admin Center.
• CRM tip: Any time a legacy interface is stuck spinning, launching it again in another tab resolves the issue nearly every time, explains Heidi.