Getting Creative with Payments Across All User Groups

In episode 41 of “Inside Dynamics Communities,” Ryan Gonzales, Senior Sales Director of Dynamics Communities and Summit NA, and Pam Misialek, Community Director of Dynamics Communities and Summit NA, host David Gersten, Senior Manager, Emerging Partner Ecosystems, Paystand.

The three discuss a customer story in the B2C space, in addition to updates around Paystand’s solutions.

This episode is sponsored by Community Summit North America, the largest independent gathering of the Microsoft Business Applications ecosystem, taking place Oct. 13-17, 2024, in San Antonio, Texas. Register today to connect with thousands of users across the Microsoft business applications ecosystem at the for user, by user event.

Highlights

00:56 — Tech RV, a B2C company, utilizes Paystand solutions, despite B2B being Paystand’s “core competency.” RV repairs are costly, and the company’s owner wanted to stop absorbing credit card fees, notes David, which can be done through a convenience fee opportunity. With the Paystand Bank Network, a free network that allows customers to avoid paying service fees, the company was able to help Tech RV avoid credit card fees.

03:38 — David notes that the company had problems with credit card costs and cash applications. With the Paystand Bank Network, Paystand is able to “settle in the same business day.” Although the company focuses on B2B payments, he notes that Paystand can “play in that [B2C] space when the pain points are there.”

06:15 — Paystand is focused on eliminating credit card costs, getting “cash on hand faster,” and enabling automation.

08:11 — This month, Paystand is announcing “Paystand for Everyone,” which can be applied to all Microsoft Dynamics business applications. Essentially, it’s an import/export tool” that allows users to do cash application bank reconciliations. While the company still focuses on its Business Central offerings, Paystand is expanding its horizons to offer services for customers of all Microsoft products.

10:17 — David references a few strategic partnerships Paystand has, one of them being with ERP Connect Consulting. Paystand is tested and validated for its invoice and statement delivery solution, as well as its financial dashboard, and will be co-selling the solution with ERP Connect Consulting.