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AI Agent & Copilot Podcast: Summit NA 2025 Reflections, Updates

Shawn Dorward December 22, 2025 Video
Microsoft Copilot

In this episode of the AI Agent & Copilot Podcast, Shawn Dorward reflects on his experience at Community Summit NA 2025, sharing overall takeaways, updates, and themes.

Key Takeaways

  • Core event themes: Shawn recounts three key themes throughout the event:
    • Microsoft is tightly integrating AI, Copilot, and ERP, moving AI from promise to mainstream in AI business solutions with agents embedded natively
    • Successful AI adoption requires equal focus on context, data, and infrastructure
    • The need for migration and modernization, as legacy systems hinder AI and automation capabilities
  • Overall takeaway: Generally speaking, Shawn notes that his key takeaway from Summit 2025 is that AI agents are evolving from simple assistants to proactive decision-makers that execute tasks, negotiate, and complete processes. This shift, combined with built-in copilots and data readiness, aims to reduce cognitive load and boost productivity.
  • Gratitude: On a personal note, Shawn expresses his gratitude for receiving the 2025 AI Copilot All- Star Award. He challenges organizations to assess readiness for AI adoption, starting with small Copilot Studio pilots in the next quarter to build change management and data preparedness.
  • Continued learning: To continue exploring the opportunities, impacts, and outcomes of AI and agents, register for the AI Agent and Copilot Summit, running March 17–19 in San Diego, CA, for masterclasses, deep dives, and keynotes focused on AI-driven business transformation.

Stream the audio version of this episode here:

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