Posts Tagged: featured — Page 2

Back to Basics: Business Process Flows for Dynamics 365 Customer Engagement
Learn how to start simple applying business process flows to make work clearer and refine flows as processes mature.
Heidi Neuhauser Heidi Neuhauser May 26, 2026
Date Filters and Business Central New Features Announcements
Walk through practical resources every Business Central user should bookmark: a comprehensive date formula reference, a curated links page, and the BC release wave notes that could reveal features you didn't know you were missing.
Shawn Dorward Shawn Dorward May 25, 2026
Power Platform 2026 Release Wave 1: AI Custom Row Summary
UG Expert Kylie Kiser provides a demonstration to add AI record summaries to model-driven apps, a new feature that's part of the latest Power Platform Release Wave.
Kylie Kiser Kylie Kiser May 22, 2026
Customer Insights Journeys Updates in 2026 Release Wave 1
Microsoft is rolling out two notable updates to Customer Insights Journeys that give marketers more flexibility and less downtime. Dynamic content blocks and live segment editing are set to change how teams manage ongoing campaigns.
Heidi Neuhauser Heidi Neuhauser May 21, 2026
AI Agent & Copilot Podcast: Don’t Delegate AI Transformation, Own It
Saying AI is mission critical and then handing it off to a task force two levels down is one of the fastest ways to kill adoption. Shawn Dorward breaks down why AI transformation has to be owned at the top and what leaders can do right now to change that.
Shawn Dorward Shawn Dorward May 20, 2026
Power Platform 2026 Release Wave 1: Restore Deleted Records
Kylie Kiser demonstrates how to turn on the restore deleted records feature and enable it in your environments, as part of Power Platform 2026 Release Wave 1.
Kylie Kiser Kylie Kiser May 19, 2026
Business Central Has More Than You’re Using: What the Community Wants You to Know
Learn more about features and functions that the Business Central community find notably helpful that they wish others knew about.
Suzanne Scanlan Suzanne Scanlan May 18, 2026
AI & Business Applications: How AI Is Becoming Operational Infrastructure
UG Expert Shawn Dorward reviews what's new with AI and business applications, as the month of April hosted AI breakthroughs.
Shawn Dorward Shawn Dorward May 15, 2026
Power Platform 2026 Release Wave 1: Dataverse
Learn about four features for the Dataverse coming out as part of the 2026 Release Wave 1 for Power Platform.
Kylie Kiser Kylie Kiser May 15, 2026
Academy Preview: Skill Up as a System Admin
Heidi Neuhauser previews her two-day Dynamics 365 CE/CRM System Admin Boot Camp at Summit NA Academy. Whether you're brand new to the platform or ready to level up, there's a session built for where you are right now.
Heidi Neuhauser Heidi Neuhauser May 14, 2026
5 Microsoft Copilot Features More People Should Be Using
UG Expert Shawn Dorward provides his perspective on Microsoft Copilot features that remove friction but aren't used consistently.
Shawn Dorward Shawn Dorward May 13, 2026
Power Platform 2026 Release Wave 1: Copilot Studio
UG Expert Kylie Kiser reviews the updates that add value to Copilot Studio as part of the Power Platform 2026 Release Wave 1.
Kylie Kiser Kylie Kiser May 12, 2026
Copilot Studio + Dynamics 365 Finance & Operations: Separating Value From Hype
Discover how Copilot Studio can significantly enhance the D365FO experience with the right use cases and applications.
Crystal Ahrens Crystal Ahrens May 11, 2026
Profile Questionnaires: The Secret Behind Successful Marketing
Understand how to use a Profile Questionnaire to gather information about people and companies for win-win marketing scenarios.
Robb Delprado Robb Delprado May 8, 2026
IVR: Custom Voice for Voice Agents
Dynamics 365 Contact Center is getting custom AI voice support for IVR in the 2026 Release Wave 1, and it's skipping public preview entirely. Here's what we know so far and why it matters for your phone channel setup.
Heidi Neuhauser Heidi Neuhauser May 7, 2026
2 Key Features for Accountants to Optimize Processes in Business Central
UG Expert Amanda Mayer highlights some favorite Business Central updates and improvements for accountants to put into practice.
Amanda Mayer Amanda Mayer May 6, 2026
Dynamics 365 Finance & Operations OData Entities for Integration Architects
This comprehensive guide walks integration architects through using SalesOrderHeaderV2, SalesOrderLine, and other integration best practices.
Crystal Ahrens Crystal Ahrens May 5, 2026
Power Platform 2026 Release Wave 1: Power Automate
UG Expert Kylie Kiser highlights updates coming to Power Automate as part of the 2026 Release Wave 1 announcements for Power Platform.
Kylie Kiser Kylie Kiser May 4, 2026
Updates to Microsoft Certification Exams
Microsoft is shaking up its certification landscape with new agentic AI-focused exams for Dynamics 365 and Power Platform. Learn what's coming and why it matters for consultants and tech professionals.
Heidi Neuhauser Heidi Neuhauser May 1, 2026
AI Agent & Copilot Podcast: Jorgen Bach on Closing the ERP Value Gap and Operationalizing AI
At the AI Agent & Copilot Summit, Truvio’s Jorgen Bach explains how unified platforms and AI agents are helping enterprises close the ERP value gap and operationalize AI adoption.
Tom Smith Tom Smith April 30, 2026

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