Separating Yourself by Building Lasting Relationships in the Community

In episode 32 of “Inside Dynamics Communities,” Ryan Gonzales, Senior Sales Director of Dynamics Communities and Summit NA, and Pam Misialek, Community Director of Dynamics Communities and Summit NA, host Gary Mueller, IT Software Manager/Project Manager, Miracapo Pizza Company, and Brandon Holliday, Director of Sales — Enterprise, DocuPhase.

In this episode, the group discusses the partnership between Miracapo Pizza Company and DocuPhase, AP automation, and Community Summit North America.

This episode is sponsored by Summit North America, the largest independent gathering of the Microsoft Business Applications ecosystem, taking place Oct. 15-20, 2023, in Charlotte, North Carolina. Register today to connect with thousands of users across the Microsoft business applications ecosystem at the for user, by user event.


01:41 — Gary explains how the partnership between Miracapo Pizza Company and DocuPhase was formed. At Community Summit North America, the team at Miracapo Pizza Company was looking for an AP automation system, and after visiting the Exhibitors on the Expo Floor, the company found that DocuPhase was the best fit.

02:25 — When preparing for Community Summit, Gary suggests meeting with your company’s C-suite or business leaders to get an understanding of what direction the organization is heading in — this will help with planning your experience to ensure you get the most value out of your time.

04:04 — One of the reasons Gary enjoys Community Summit North America is because it allows an opportunity for vendors and customers to connect in person. Building strong relationships with vendors allows you to ask the hard questions and narrow down the best solution.

05:23DocuPhase provides more than AP automation. Brandon explains how DocuPhase was able to identify other areas in which it could partner with Miracapo Pizza Company on strategic initiatives, such as document management, invoice capture, and AR automation.

07:17 — Ryan notes how when looking to partner with a vendor, it is important to consider the evolution of both companies in order to ensure that an organization doesn’t outgrow the technology or solutions.

08:57 — When planning your Community Summit experience, ensure you approach the conference with an open mind, expect to make connections, and network.

10:06 — DocuPhase will be at Booth #1927 on the Expo Floor at Community Summit. Additionally, on Wednesday, Oct. 18, DocuPhase will be leading its Partner Solutions Showcase, “Navigating Change From the Back Office to the Front.”

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