How SignUp Software Is Driving AP Innovation with AI Inside Dynamics 365

In this Innovation Profile, I explore how SignUp Software is applying AI to transform invoice matching, workflow routing, and anomaly detection inside the AP function – areas that the company identifies as the highest-impact applications of AI according to its 2025 AP Automation Report.

Key Takeaways

• Overview: SignUp Software is a global Microsoft ISV specializing in innovative business solutions for Microsoft Dynamics 365, leveraging Microsoft’s data structures and security models. The company leads AI innovation within the D365 ecosystem by delivering intelligent, autonomous workflows and industry-specific intelligence at scale.
• Impacts of AI: Inside of Dynamics 365, SignUp Software is embedding AI-driven capabilities like invoice matching, workflow routing, and anomaly detection to streamline AP processes. These innovations target high-impact areas identified in its 2025 AP Automation Report, aligning with 97% of finance leaders’ expectations for AI to deliver value within two years.
• Moving beyond manual: AI enhances data capture, validation, matching accuracy, approval routing, and fraud detection, reducing manual and duplicated work, which is critical as 57% of organizations still rely on manual intervention and 81% face data duplication, limiting automation maturity and increasing compliance risks.
• Differentiation: SignUp Software stands out from competitors by delivering contextual, “finance-grade” AI natively embedded within Dynamics 365. This approach enables more precise matching, smarter workflow decisions, and greater team trust — addressing another key challenge highlighted in the research.