Latest Customer Experience (CRM) Content — Page 3
Leading Through Change: Harnessing Communication and Resilience
Session Overview:Ā Ā In the dynamic landscape of today's workplace, C-level executives and managers must master the art of communication and resilience…
October 24, 2025
Supercharge your AI journey with the Microsoft Business Process Catalog
Session Overview:Ā Ā In an era driven by artificial intelligence and digital transformation, leveraging the right tools and resources is key to…
October 24, 2025
Why Business Application Security is Central to Your Security Posture
Session Overview:Ā Ā In todayās world of interconnected systems and users from inside and outside organizations, it is more important than ever…
October 24, 2025
CRM Shouldn’t Suck: Avoiding CRM Pitfalls Using Strategies for Success
Session Overview: Letās face itāmost CRM systems donāt live up to the hype. They promise streamlined operations, better customer engagement,…
October 24, 2025
CE/CRM Life Hacks – Tips and Tricks for Every User! New for 2025!
Session Overview: Life Hacks are designed for the end user to save time and be more efficient. Join me for…
October 24, 2025
Building Bridges: The Power of Mentorship in Dynamics
Session Overview: Join Sam Bush and Lauren Castloo for an engaging discussion on the impact of mentorship within the Microsoft…
October 24, 2025
Demystifying Dynamics 365 Implementation Portal
Session Overview:Ā Session on Dynamics 365 Implementation Portal features - Explain features available on the Dynamics Implementation portal to help/aid…
October 24, 2025
Enterprise Data Migration with Azure Data Factory
Session Overview:Ā Data migration is the number one risk to your project, and your next project, and the ones after…
October 24, 2025
Extending Copilot for Sales/Copilot in Dynamics 365Sales with Copilot Studio
Session Overview: Discover the power of extensibility with Copilot for Sales and Copilot in Dynamics 365 Sales! Join us as…
October 24, 2025
Got Data, Now What? Identify & Leverage Companyās KPIs & Eliminate Labor-Intensive Data Not Needed
Session Overview: In todayās data-driven business landscape, companies are often overwhelmed by vast amounts of information. The real challenge lies…
October 24, 2025
The Heart of Impact: How Nonprofits Thrive with Dynamics 365
Session Overview: "Nonprofits are driven by purposeābut managing volunteers, grants, and fundraising efforts can be complex and time-consuming. In this…
October 24, 2025
Unlocking the Power of Excel
Session Overview:Ā Ā Discover how to enhance your day-to-day work using Excel without needing to be an expert in this top-rated session.…
October 24, 2025
The DEV Blueprint: Best Practices for Dynamics 365 CE + Power Platform
Session Overview: As organizations expand their use of the Power Platform, managing dependencies, optimizing workflows, and streamlining application lifecycle management…
October 24, 2025
Beginner’s Guide to Power Automate for CRM Systems
Session Overview: Embark on your journey into the world of automation with Power Automate in this introductory session. Designed for…
October 24, 2025
Accelerating revenue with Dynamics 365 Sales and Copilot
Session Overview: This session will explore how sales professionals can effectively utilize the combined capabilities of Dynamics 365 Sales and…
October 24, 2025
7 Strategies to Scale Your Marketing Team Like a Pro
Session Overview: Scaling a marketing team can be daunting, but with the right approach, you can build a high-performing team…
October 24, 2025
Unlocking AI Agent Capabilities with Dynamics 365 Sales
Session Overview: Learn about the new AI Agent capabilities with Dynamics 365 Sales. See how these intelligent agents can help…
October 24, 2025
5 Steps for Driving Sustainable Dynamics 365 CE/CRM User Adoption
Session Overview: Is your Dynamics 365 CE/CRM gathering digital dust? Are users resisting data entry, leaving your CRM underutilized? If…
October 24, 2025
She Builds: How Women in Tech Are Redefining Leadership, Resilience, and Opportunity
At this year's Women in Tech Panel and Luncheon, the "She Builds" theme was strong, as six panelists shared how they've built their own journeys and careers.
October 22, 2025
Microsoftās Alan Ross on Power of Agents in D365 Customer Experience
The Dynamics 365 Customer Experience Product Roadmap session, led by Microsoft's Alan Ross, introduced many new agents to the platform.
October 22, 2025
