After the Acquisition: Rebuilding a Unified ERP and Field Service Platform Across Multiple Entities
Session Overview: “Businesses built from the acqusition of multiple compagnies often inherits a plethora of different systems, which most of the time include legacy products and homemade solutions. Assessing objectively the current state and defining a technology roadmap addressing both the present and future operations can be a tedious task that easily take a wrong turn.
This session follows the technology journey of such a client, from the assessment of its technology and processes, to the design of its roadmap, to the migration and an implemention of new ERPs and Field Service systems.
It will highlight business and technology pain points, risks, solutions, implementation and upcoming growth.”
Learning Objectives:
- See how various Microsoft solutions can complement one another and provide a scalable, future-proof end-to-end solution
- Learn how to design a multi-layered technology journey using differents ERPs (D365 F&SC + D365 BC) and other systems (ex. D365 CE) to address the specific needs of a multi-entity business
- Understand the importance of governance in multi-stream migration and implementation projects
Speakers: Sophie Gigliotti
Recorded at: Community Summit NA 2026
Type: Customer Case Study
Ability Level: 201 – Intermediate
Primary Product: Dynamics 365 F/SCM (FO)
Tracks: Field Service, Manufacturing, Supply Chain
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
