MVP Insights: Noorez Khamis on AI and Low-Code Evolution, Copilot at Summit NA
Welcome to “MVP Insights,” a podcast that explores the universe, ideas, and opportunities of the brightest stars in the Microsoft business applications ecosystem.
In episode 14 of the “MVP Insights Podcast,” John Siefert is joined by Noorez Khamis, Chief Technology Officer, Creospark. The two discuss Noorez’s MVP journey, his areas of focus, a tough project he’s worked on – and how he overcame it – and shares details on the two sessions he’ll be co-presenting at Community Summit NA 2024.
This episode is sponsored by Community Summit North America, the largest independent gathering of the Microsoft Business Applications ecosystem, taking place Oct. 13-17, 2024, in San Antonio, Texas. Register today to connect with thousands of users across the Microsoft business applications ecosystem at the for user, by user event.
Key Takeaways
- MVP overview: Noorez Khamis received his MVP award in 2010. When he started his journey, he was working closely with what was then referred to as Microsoft’s Modern Workspace, which was “all about SharePoint” and the shift from on-prem to the cloud. Shifting with the times and digital modernization, Noorez now works with no-code, Dynamics 365, and other Microsoft Business Applications.
- Areas of expertise: Noorez explains that his company was an early adopter of low-code solutions, particularly Power Apps and Canvas apps. The company initially connected its data sources to SharePoint lists and, as client integration requirements grew, they began integrating with Dynamics, leading it to its current position.
- Toughest projects: Thinking back to a tough project, Noorez shares a notable one due to the cutting-edge nature of AI technologies which are not yet perfect, and require innovative workarounds. The team worked on a business operations project involving Content AI, using SharePoint Premium for document extraction. They developed Power Apps to verify data extraction confidence levels and Power Automate desktop flows to streamline the collection of bank statements from multiple banks, replacing a manual process previously done by interns.
- Summit NA session: Noorez will be leading a session at Community Summit NA 2024, “Let’s Talk About Copilot,” with his colleague Cristall Amurao, the Practice Lead at Creospark, who oversees the Biz Apps practice. During the session, they aim to share real-world Copilot applications developed for healthcare and municipal clients. Additionally, the two will present another session, “Leveraging Dynamics 365 Customer Service and Power Pages for Enhanced Support and Case Management,” where they’ll showcase a system they’ve created using Power Pages, allowing clients and partners to log support tickets, view ticket status, and access related information, enhancing Dynamics 365 customer service capabilities.
Stream the audio version of this episode here:
