The “C” in CRM is for C-Suite: The Role of Leaders in Customer Engagement Success

You are pumped about this awesome add-on you found at the DSLUG conference that will save you a ton of time and headaches but then you realize the person holding the purse strings middle name is Ebenezer. Then you wonder, how can I (yes you) influence the decision to get the cash and resources needed to move the needle off-center?  

Look no further, let us guide you in the right direction by showing you how to present a COMPELLING case for that extension or other improvement that YOU need to make YOUR life (and those around you) much easier.