Poorly Designed Customizations Can Lead to Data Repair in Dynamics GP

In this Community Summit North America 2022 moment, Jo deRuiter, Business Applications Practice Manager, Aisling Dynamics, reviews the common causes of data repair in Dynamics GP. 

Highlights

00:14 – The number one cause of data repair in Dynamics GP relates to customizations – specifically, poorly written customizations.  

00:32 – Incorrect or poorly designed customizations can interfere with Dynamics GP’s regular data flow and introduce issues such as data in incorrect tables or data in multiple tables. 

00:47 – Another common issue with Dynamics GP is loss of connection to the server or network. Users who experience this issue should not attempt to troubleshoot – simply close down GP and start over again. However, users should report this issue because they should not ever lose connection to the SQL server. 

01:45 – Even milliseconds of lost connection could lead to processing errors – like hitting the same button multiple times while waiting for the server to respond – in Dynamics GP. In Dynamics GP, a user can see what processes are already running by clicking the Microsoft Dynamics GP drop-down and selecting Process Monitor. Clicking buttons over and over again will only disrupt the running process in Dynamics GP.